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Open nowFirst seen 12 hours ago

BDC Representative

rockchevrolet3 open roles

Where
Grayslake, IL
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Your applicationOpen nowBDC Representativerockchevrolet · Grayslake, IL
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 12 hours ago

The posting

What We’re Looking For:

The BDC Representative role is instrumental to our store’s day-to-day operations, responsible for top notch customer experience and product knowledge. We want a candidate that is an expert in customer service and willing to learn and be coached! This will be a hands-on position and candidate will be responsible for managing all aspects of the department including handling Internet leads, inbound phone calls, and customer retention.

We Offer:

  • $50,000 - $70,000 OTE
  • Paid Training Program
  • Immediate impact – quick on-boarding
  • Major Medical & Dental Insurance
  • 401 K w/ Employer Match
  • Paid Vacation
  • Employee discounts on vehicles and more
  • Monthly employee recognition
  • 5-day work week, closed on Sundays
  • Opportunity to grow and advance!

Responsibilities:

  • Provide top notch customer service tracked by manufacturer CSI
  • Complete manufacturer training to stay certified
  • Ensure proper follow up of all prospective buyers by monitoring a CRM system
  • Establish lead follow up processes
  • Ensure daily CRM tasks are complete
  • Manage and complete follow up for customer manifest lists

Qualifications:

  • Must be open to learning and being coached
  • High ethical standards and strong attention to details
  • Excellent customer service, communication, and decision-making skills
  • Computer proficient and good work ethic
  • Must be good on the phone and willing to make a lot of calls
  • Able to prioritize tasks and have good time management skills
  • Most importantly must be a team player with a good attitude and cant be afraid to smile!
  • Valid driver’s license Terms We are an Equal Opportunity Employer
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