The posting
We are looking for an experienced Remote Project Manager who can help make that happen. This is an internal delivery role. You will work closely with our Account Managers and production teams to make sure client work moves efficiently from strategy through execution. Our Account Managers own the client relationship, strategy, and client meetings. You own making sure the work actually gets done.
You will coordinate SEO, paid media, content, design, development, and other deliverables across a high volume of accounts. You will make sure everyone knows what they own, when it's due, what they're waiting on, and what needs to happen next.
You may communicate with clients by email when needed to collect assets, coordinate approvals, or keep projects moving, but you will not be responsible for leading client meetings or managing the overall client relationship.
📌Key Responsibilities
● Support our Account Managers by turning client strategies, requests, and priorities into organized, actionable project plans.
● Manage a high volume of concurrent projects and deliverables across SEO, paid media, content, design, development, and other marketing services.
● Build and maintain clear timelines, tasks, owners, milestones, dependencies, and deadlines.
● Make sure work is properly assigned and actively moving through the agency.
● Follow up proactively with team members before deadlines become problems.
● Identify bottlenecks, capacity issues, missing information, and risks early.
● Reprioritize work quickly when client or agency priorities change.
● Coordinate handoffs between departments and make sure teams have everything needed to complete their work.
● Keep our project management system accurate, organized, and current.
● Manage revision cycles, internal approvals, client approvals, and dependencies.
● Communicate with clients by email when needed to obtain assets, information, feedback, or approvals.
● Keep Account Managers informed about project status, risks, delays, and decisions they need to make.
● Protect project scope and flag requests that may fall outside of agreed deliverables.
● Monitor project timelines, workload, capacity, and project health.
● Ensure deliverables go through the appropriate quality-control process before they are delivered.
● Continually identify opportunities to improve workflows, standardize recurring work, automate processes, and increase the amount of work the agency can successfully handle.
📌 Requirements
● 3+ years of project management experience, ideally within a digital marketing or advertising agency.
● Strong understanding of SEO, paid media, social media, content, design, and website production.
● Proven experience managing a high volume of concurrent projects, deliverables, and deadlines.
● Exceptional organizational and prioritization skills.
● Strong written communication skills.
● Excellent follow-through and attention to detail.
● Ability to identify problems before they become emergencies.
● Ability to work independently with minimal supervision.
● Strong judgment and comfort making reasonable decisions without perfect information.
● Experience coordinating work across multiple departments or specialties.
● Experience using project management tools such as ClickUp, Asana, Monday, or similar platforms.
● Comfort holding teammates accountable to commitments and deadlines.
● Reliable internet access and a professional remote work setup.
● Ability to work consistently within Eastern Time Zone business hours.
📌 Preferred Skills
● Previous digital marketing agency experience.
● Strong understanding of SEO and paid media workflows.
● Experience with project capacity planning or resource management.
● Experience with marketing automation tools such as Zapier.
● Familiarity with Google Ads, Meta Ads Manager, and marketing reporting platforms.
● Familiarity with AI tools and automation for improving workflows and project management.
● Experience identifying and improving inefficient operational processes.
● Experience working with distributed remote teams.
