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Open nowPosted 120 days ago

Director of Operations

Rocket Partners7 open roles

Pay
₱350,000 – ₱400,000 a year
Where
Makati
Work mode
Hybrid
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Your applicationOpen nowDirector of OperationsRocket Partners · Makati

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The clock on this job

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 120 days ago

The posting

Key Responsibilities

  • Lead recruiting for all Philippine engineering roles from entry to senior level.
  • Assess candidates on culture fit and behavioral alignment with Rocket's core values. Curiosity, Initiative, Follow Through, and Growth — not on technical aptitude. Technical assessment is owned by engineering leadership.
  • Build and sustain a talent pipeline to support growth from 30 to 40+ engineers.
  • Partner with the HR Manager on offer structures, onboarding, and Philippine labor law compliance.
  • Serve as the primary cultural anchor for 30+ engineers across experience levels.
  • Motivate, influence, and retain entry-level, junior, and senior developers through direct presence and relationship, not through hierarchy.
  • Identify team morale and engagement issues early and resolve them before they affect delivery or retention.
  • Maintain a working environment aligned with Rocket's values and the expectations of a US-headquartered professional services firm.
  • Provide leadership and decision-making support to the HR Manager and Finance Manager, who handle execution of their respective functions.
  • Maintain oversight of payroll, benefits, compliance, and facilities for a 40+ person engineering office.
  • Ensure operational infrastructure scales appropriately as the team grows.
  • Maintain visibility into project delivery performance across Manila-based engineering teams.
  • Collaborate with the CIO to make decisions on team augmentation, restructuring, or resource allocation when delivery optimization is required.
  • This is a strategic oversight function, not day-to-day project management. Project delivery accountability sits with engineering leadership.
  • Represent Rocket Partners professionally in client-facing and business development contexts.
  • Interface with CTOs, CMOs, and CEOs of client and prospect organizations on behalf of Rocket.
  • Support APAC business development initiatives by leveraging the Manila office presence for regional engagement and RFP participation.

Required Experience and Qualifications

  • 8 or more years of progressive leadership experience, with at least 3 years in a general management, country management, or office leadership role.
  • Prior experience in at least one of the following: offshore technology delivery center management, BPO operations leadership, technology consulting, or enterprise SaaS operations.
  • Demonstrated track record of building and scaling teams in a high-growth technology environment.
  • Meaningful professional exposure to western executive stakeholders — US, UK, or Australian — including direct interfacing at the C-suite level.
  • Proven ability to recruit for culture and behavioral fit, not just technical credentials.
  • Working knowledge of Philippine labor law, HR compliance, and local business regulations.
  • Strong command of business financials at the office or cost-center level.
  • Availability to work second shift hours: 2:00 PM to 11:00 PM Philippine time. This schedule aligns with US business hours and is a firm requirement of the role. Work-from-home flexibility of 1 to 2 days per week is available at the Director’s discretion.
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