The posting
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Drives profitable growth, customer acquisition, and increased adoption of Global Logistics solutions for Saia Logistics, with a primary focus on international air and ocean freight, import and export transportation, and related global logistics services.
Serves as the Global Logistics product and subject matter expert, partnering with the Saia sales organization and cross-functional teams to identify opportunities, understand customers' international supply chain needs, and develop value-based global transportation solutions.
Supports Saia Logistics growth by expanding pipeline, revenue, market penetration, and profitability while increasing awareness, understanding, and adoption of Global Logistics capabilities across the Saia organization.
Major Tasks and Responsibilities
- Partners with the Saia sales organization to identify, develop, and close new Global Logistics business opportunities.
- Serves as the Global Logistics product and subject matter expert, providing expertise and guidance throughout the customer and sales opportunity lifecycle.
- Develops and executes growth strategies focused on target customers, industries, global trade lanes, geographic markets, and customer segments with strong international transportation potential.
- Supports customer discovery, strategic sales calls, solution presentations, opportunity qualification, pricing discussions, proposals, and progression through the sales process.
- Assesses customers' international supply chain requirements and develops solutions utilizing international air freight, ocean freight, import/export transportation, and supporting global logistics services.
- Identifies opportunities within existing Saia customer relationships to expand logistics revenue by connecting customers' domestic transportation activity with international supply chain needs.
- Collaborates on solution design, routing, service levels, carrier selection, capacity, pricing, transit requirements, and business cases to deliver competitive and profitable global logistics solutions.
- Builds and maintains relationships with customers, international carriers, freight forwarders, customs brokers, agents, service providers, and internal stakeholders.
- Partners with Operations, Pricing, Technology, Customer Service, Sales, and international service providers to support customer implementation, shipment execution, issue resolution, and overall customer satisfaction.
- Provides expertise regarding international trade lanes, import/export processes, transportation documentation, customs requirements, international carrier networks, market conditions, capacity, and service options.
- Maintains awareness of global transportation trends, regulatory changes, capacity constraints, geopolitical or supply chain disruptions, and other market conditions that may affect customers or business opportunities.
- Partners with Marketing and Sales Enablement to develop Global Logistics sales tools, customer-facing materials, value propositions, training, and product resources that increase awareness and adoption.
- Provides ongoing education and support to the Saia sales organization, strengthening opportunity identification, international transportation discovery, customer conversations, solution positioning, and confidence selling Global Logistics services.
- Monitors pipeline activity, conversion, revenue, profitability, customer adoption, trade-lane development, and service performance to identify growth opportunities and corrective actions.
- Uses Salesforce, Power BI, and other reporting tools to identify customer opportunities, monitor pipeline development, and measure Global Logistics growth and performance.
Minimum Qualifications
- Must be at least 18 years of age.
- High school diploma or GED.
- Authorized to work in the United States.
Preferred Qualifications
- Bachelor's degree in business, logistics, international business, supply chain, transportation, or a related field.
- 5+ years of relevant experience in international freight forwarding, global logistics, international transportation, sales, business development, or solution development.
- Demonstrated experience developing customer solutions and growing revenue within international air freight, ocean freight, import/export transportation, or global logistics services.
- Strong working knowledge of international air and ocean transportation, including service options, carrier networks, routing, pricing, capacity, transit considerations, and global trade lanes.
- Working knowledge of import and export processes, international shipping documentation, customs requirements, Incoterms, and international transportation regulations.
- Understanding of how international transportation integrates with domestic LTL, Truckload, warehousing, and other logistics services to create comprehensive customer solutions.
- Ability to assess complex international supply chain requirements and develop solutions balancing service, transit time, capacity, risk, and profitability.
- Strong consultative selling, business development, negotiation, strategic planning, presentation, training, and relationship-management skills.
- Demonstrated ability to educate and enable a broad sales organization, translating Global Logistics expertise into actionable prospecting strategies, customer discovery questions, and revenue opportunities.
- Ability to collaborate effectively across Sales, Operations, Pricing, Technology, Customer Service, Finance, and external international service providers.
- Strong analytical and financial skills with the ability to evaluate pricing, margins, customer requirements, market conditions, and solution profitability.
- Proficiency with Salesforce, Power BI, Microsoft Excel, and Microsoft Office, with the ability to analyze pipeline, revenue, profitability, and performance data and translate insights into growth strategies.
- Strong written and verbal communication skills with the ability to effectively engage customers, sales professionals, leadership, carriers, freight forwarders, customs brokers, and global service partners.
- Ability to work effectively across multiple time zones, cultures, and international markets.
- Additional language skills are preferred when relevant to key international markets but are not required.
Work Conditions and Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to remain in a stationary position for extended periods while working at a computer or desk.
- Frequent use of hands and fingers for typing, handling documents, and operating office equipment.
- Occasional lifting/carrying of office materials or boxes up to 25 lbs.
- Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
- Occasional movement, bending, and reaching as needed to perform office tasks, customer meetings, or business activities.
- Travel is required to support customer opportunities, sales engagement, training, partner relationships, and Global Logistics business development and may include overnight and international travel.
Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
