The posting
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About Futureforce University Recruiting
Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
Job Category
Fixed Term & Temporary
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role: Content Writer Intern
Internship Duration - April/May/July for 8 Weeks
Location - Hyderabad/Bangalore
We’re Salesforce, the Customer Company, encouraging the future of business with AI+ Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Our vibrant and diverse community is crucial to our success, encouraging collaboration, knowledge-sharing, and continuous improvement.
The C360 Apps & Industries Content team is a new and growing global team within the Salesforce product organization, and we create high-impact content across the funnel that fuels business growth. We’re looking for highly skilled and experienced content developers with a knack for writing marketing content that drives conversions and is optimized for organic search. Your responsibilities will include conducting thorough research on topics, generating ideas for new content types and formats, using effective language to create content, and finally publishing across mediums with a regular cadence ensuring the highest quality standards. If you’re familiar with producing online content, especially for the B2B SaaS world and have an eye for detail, we’d like to meet you. Ultimately, you’ll deliver quality content assets that appeal to our audiences, attract customers, boost awareness, and drive conversions and revenue generation.This job requires someone who loves to communicate through content and can utilize a variety of media and formats to get the job done.
Skills Required & Responsibilities:
● Baseline knowledge of the SaaS, Salesforce platform, products, and passion for software and technology solutions.
● Ability to understand and articulate technically complex product offerings and needs of the customers.
● Ability to independently create new source content that is clear, technically accurate, delightful, and useful to Salesforce’s customers and prospects.
● Ability to generate and execute innovative “breakout” ideas.
● Skills with a wide variety of technical content authoring tools such as Google Workspace apps, GitHub, Articulate Rise, video editing software, and content formats such as documents and spreadsheets, images, PDFs, MP4s, and more.
● Basic familiarity with HTML/CSS and Web Analytics.
● To work independently to complete multiple projects in a fast-paced and nimble environment globally.
● Ability to collaborate cross-functionally, exerting influence without direct authority.
● Proven ability of critical thinking and show curiosity and ask questions to get to the root of things
● Keep up with digital content trends and courageously try new tools and content
formats based on research to innovate.
● Proactively identify and develop ideas to address gaps in our thinking.
● Experience with corporate marketing and branding, and a clear understanding of marketing strategies and concepts.
● Interpret creative direction, follow brand tone and style guides, and keep a beginner’s mind.
● Participate in all necessary internal and external meetings — briefings, status, technical brainstorming sessions, and presentations — with senior leaders
● Excellent English writing and speaking skills with an aptitude to understand the technical details of a product.
● Equivalent degree in Journalism, Liberal arts, Humanities, Literature, Psychology, Sociology etc.
Eligibility Criteria:
- Graduating in 2028 and no active backlogs
- CGPA 7 or above
Modern Tooling Acumen:
Direct experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools. Must be able to effectively guide AI tools to achieve desired outcomes.
Graduates need direct experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools. This is a newer requirement; candidates who have actively experimented with and used tools like Gemini, Cursor, or other agent-based frameworks will be stronger candidates.
About Futureforce University Recruiting
Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
