The posting
Location: Singapore Employment Type: 12-Month Contract Work Arrangement: Hybrid (Initial 2–3 Months Fully Onsite) Experience Required: 2+ Years
About the Opportunity
We are seeking a detail-oriented and proactive Finance Operations Analyst to support the Accounts Receivable, Credit and Collections function of a leading global technology organisation.
The successful candidate will manage high-volume invoicing, customer accounts, payment collections and credit-related activities across the Greater China region, including mainland China, Hong Kong and Taiwan.
This role offers exposure to regional finance operations, cross-functional stakeholder management and opportunities to improve financial workflows through process optimisation and automation.
Key Responsibilities
Accounts Receivable & Collections
- Manage accounts receivable activities, including payment tracking, collections follow-ups, remittance reconciliation, and outstanding account balances.
- Maintain customer account relationships and respond to billing enquiries, payment discrepancies, and disputes.
- Review cash applications, write-offs, credit memos and credit rebills to ensure accuracy and compliance with internal procedures.
- Support the assessment of new credit applications, customer financial risks and credit limit requests.
Invoicing & Financial Operations
- Process high-volume monthly invoices for customers across Greater China, ensuring timely and accurate billing.
- Prepare customer statements of account using Excel, organising invoices by business groups, cost centres and advertising accounts.
- Upload invoices to customer procurement and supplier portals, verifying purchase orders, spending amounts and payment details.
- Perform reconciliations between invoices, purchase orders and customer payment records.
- Monitor invoice submission timelines and outstanding payments to minimise delays.
Stakeholder Management & Process Improvement
- Communicate professionally with Mandarin-speaking customers and procurement stakeholders to resolve billing and payment matters.
- Collaborate with regional finance and collections teams to ensure accurate financial reporting and timely payment resolution.
- Identify opportunities to streamline invoicing, reconciliation, and collections workflows.
- Support process improvements and automation initiatives to enhance operational efficiency and data accuracy.
Requirements
- Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline.
- At least 2 years of experience in Accounts Receivable, Credit Control, Collections, Billing or Finance Operations.
- Hands-on experience with customer invoicing, payment reconciliation, collections follow-ups and dispute resolution.
- Proficiency in Microsoft Excel or Google Sheets, including the ability to organise, analyse and reconcile large volumes of financial data.
- Strong professional proficiency in Mandarin and English, both written and spoken, to support business communications with customers and stakeholders across Greater China.
- Excellent attention to detail, organisational skills and the ability to manage competing deadlines.
- Strong interpersonal and communication skills, with experience coordinating across regional teams.
- Ability to work independently in a fast-paced, high-volume operational environment.
Preferred Qualifications
- Experience supporting Greater China or regional APAC customer accounts.
- Exposure to advertising, digital technology or multinational business environments.
- Experience improving or automating finance workflows, particularly invoicing, collections and reconciliation processes.
- Familiarity with AI-enabled productivity tools such as Gemini, Meta AI or similar applications.
- Experience with customer procurement portals, credit assessments and financial statement analysis.
Working Arrangements
- Singapore-based, 12-month contract with potential extension based on performance and business requirements.
- Initial onsite attendance of five days per week for approximately the first 2–3 months, with a potential transition to hybrid working arrangements subject to management approval.
- Opportunity to work with regional finance stakeholders in a global technology environment.
Interested candidates are encouraged to apply with an updated resume highlighting their accounts receivable, collections, invoicing, and regional stakeholder management experience.



