The posting
About Scimplify
Scimplify is a science-first manufacturing company for advanced materials, from specialty chemicals to the emerging building blocks of next-generation energy, life sciences and crop sciences.
We run process development and manufacturing as one continuous system. Our in-house R&D labs and scientists handle custom synthesis, route scouting and scale-up, and production runs across a global network of 500+ manufacturing partners and thousands of scientists and technical partners. That is how a new material goes from molecule to commercial scale in months, not years.
Headquartered in Bengaluru, we are a team of 450+ people across India, the USA, Japan, the UAE and Indonesia, serving 1000+ innovator customers in 30+ countries. We are backed by Accel, Bertelsmann India Investments, 3one4 Capital and Omnivore.
About the Role
We are looking for a well-presented, organized, and professional Front Desk Executive to manage reception operations and ensure a welcoming experience for employees, domestic and international clients, guests, and visitors. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to manage courier operations, visitor coordination, office facilities, and administrative activities efficiently.
Key Roles & Responsibilities
- Front Desk Management: Manage daily reception activities and ensure the front desk is professional, organised, and welcoming.
- Client & Visitor Management: Welcome and assist domestic and international clients, guests, vendors, and visitors. Coordinate meetings, notify relevant employees, and ensure a smooth visitor experience.
- International Client Coordination: Communicate professionally with international clients and visitors, ensuring courteous and efficient coordination.
- Courier Management: Manage incoming and outgoing couriers, maintain accurate dispatch and receipt records, track deliveries, and coordinate with courier partners.
- VMS Management: Operate and maintain the Visitor Management System (VMS), including visitor registration, check-in/check-out, visitor logs, and access coordination, as applicable.
- Communication & Coordination: Handle incoming calls, respond to general inquiries, and direct calls and messages to the appropriate employees or departments.
- Office Pantry Management: Coordinate with pantry staff to ensure the timely availability of refreshments, cleanliness, hygiene, and smooth day-to-day pantry operations.
- Pantry Staff Coordination: Monitor pantry staff attendance, grooming, service standards, and task completion, and coordinate with the relevant teams to address operational requirements.
- Data & Record Management: Maintain visitor logs, courier registers, pantry-related records, and other administrative data using MS Excel or similar tools.
- Administrative Support: Assist with routine office administration, documentation, meeting arrangements, and general office coordination.
- Professional Workplace Experience: Maintain a neat and professional reception area and ensure clients, guests, and employees receive a positive experience.
Required Skills & Qualifications
- Excellent verbal communication skills in English and Hindi.
- Knowledge of Kannada will be an added advantage.
- Professional appearance, grooming, and a courteous, welcoming attitude.
- Basic working knowledge of MS Excel, data entry, and record management.
- Familiarity with a Visitor Management System (VMS) is preferred.
- Strong organizational skills, attention to detail, and the ability to multitask.
- Good coordination and interpersonal skills to manage clients, vendors, and support staff.
- A proactive, dependable, and service-oriented approach.
