Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 25 days ago

International Operations Manager – Logistics & Customs USA

Scimplify100 open roles

Where
Frankston
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowInternational Operations Manager – Logistics & Customs USAScimplify · Frankston

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Scimplify's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. Scimplify postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 25 days ago

Scimplify median: 1 days open

The posting

About Us

We are a specialty chemicals manufacturing company with a full stack solution from R&D to manufacturing and global supply chain of chemicals to 26+ countries. Headquartered in Bengaluru, India we cater to pharmaceutical, agrochemical, industrial chemicals, food, nutraceuticals and animal nutrition industries.

Our B2B fulfillment platform supports businesses globally in developing and manufacturing chemicals from lab to commercial scale. With a team of in-house R&D experts and scientists, we offer custom synthesis and route scouting services to support manufacturers in product development.

We are VC backed - here is a read. We are 450+ people strong and have entities in India, Japan, USA, UAE and Indonesia. We are currently exporting to over 17 countries from India.

Read to learn more ▶️ https://lnkd.in/gd7brT8S

Role Overview

This is a hands-on, relationship-driven operations role — not a desk-based analytics or reporting role. We are looking for someone who owns first-mile pickup and last-mile delivery end-to-end, has real working relationships with local and global logistics vendors, and is comfortable being on the ground at ports, warehouses, and vendor sites, not just behind a screen.

This person will be the operational point of contact between our international Sales team and India-based Exim/Operations team, and will build and manage a reliable network of US Customs Brokers, freight forwarders, 3PLs, carriers, and warehouse partners to keep shipments, samples, inventory, and customer deliveries moving smoothly and cost-effectively.

Key Responsibilities

First-Mile & Last-Mile Operations

  • Own first-mile pickup (from vendors, factories, and ports) and last-mile delivery (to customers) end-to-end, coordinating directly with truckers, drayage providers, and carriers.
  • Be the go-to person on the ground for transportation and warehousing issues — able to visit ports, warehouses, and vendor sites as needed.
  • Manage and coordinate inbound and outbound logistics operations, including transportation and warehousing.

Vendor & Customs Relationships

  • Build and maintain established, personal working relationships (not just system access) with local and global logistics vendors — truckers, drayage providers, 3PLs, freight forwarders, and licensed US Customs Brokers — with the ability to pick up the phone and get problems solved.
  • Ensure smooth and compliant customs clearance for imports and exports, including required documentation such as commercial invoices, bills of lading, certificates of origin, etc.
  • Work with internal teams and external partners to ensure shipments comply with applicable US trade and customs requirements.
  • Negotiate with suppliers, logistics partners, carriers, and customers to improve service levels and reduce costs.

Sales & Customer Liaison

  • Serve as the primary point of contact (POC) between the Sales team and Logistics/Exim for customer-facing shipment, delivery, and operational matters.
  • Coordinate order fulfillment and customer deliveries with Sales, warehouses, and logistics partners, ensuring shipments are delivered accurately and on time.
  • Resolve issues related to transportation, imports, exports, warehousing, shipments, and customer deliveries.

International Sales Costing

  • Prepare freight and landed-cost estimates to support pricing and quotations for international sales.
  • Work with freight forwarders and Customs Brokers to obtain accurate and competitive quotes for costing purposes.

Sample Logistics Management

  • Manage the end-to-end movement of international product samples, including dispatch, tracking, customs clearance, and on-time delivery.
  • Coordinate with carriers, Customs Brokers, and logistics partners to resolve delays or clearance issues on sample shipments.

Warehouse & Inventory Coordination

  • Coordinate warehouse and distribution center activities to ensure accuracy, productivity, cost efficiency, and timely deliveries.
  • Coordinate with 3PLs and warehouse partners for inventory receiving, storage, transfers, releases, and customer deliveries.
  • Maintain visibility on inventory held across warehouses and 3PL locations and coordinate timely movement, release, and delivery of materials.

Tracking & Continuous Improvement

  • Track shipment and delivery status closely and flag issues early, before they become customer problems.
  • Maintain basic process documentation and shipment records; share regular status updates with India management.
  • Identify practical ways to improve turnaround time, reduce cost, and streamline vendor processes.

Team Management

  • Manage and guide logistics team members, planners, and coordinators.

Required Qualifications

  • 3 - 5 years of hands-on experience in logistics, freight, or international trade operations — ideally including US import/export shipments, first-mile pickup, and last-mile delivery.
  • Existing, established relationships with US Customs Brokers, freight forwarders, and local trucking/logistics vendors — this is a relationship-driven role, not a systems/reporting role.
  • Solid working knowledge of US customs procedures, import/export documentation, and Incoterms.
  • Experience liaising directly with sales teams and customers on operational matters.
  • Comfortable being on the ground — visiting ports, warehouses, and vendor sites as needed; this is not a remote/desk-only role.
  • Experience working with 3PLs, warehouses, carriers, and other logistics service providers.
  • Strong problem-solving skills and the ability to resolve issues quickly by working the phones and vendor relationships, not just by pulling reports.
  • Strong communication and coordination skills, with the ability to work daily across India–US time zones.
  • Comfortable using Excel and ERP/TMS systems for day-to-day tracking (this is an operations role, not a data/analytics role).
  • Bachelor's degree in Supply Chain, Logistics, International Business, or a related field (preferred, not mandatory with relevant hands-on experience).

Good to Have

  • Prior experience working with an Indian HQ / exporting-from-India setup.
  • Exposure to HS classification, tariff/duty research, customs valuation, or Foreign-Trade Zone (FTZ) operations.
  • Supply chain certifications such as CSCP, CLTD, or CPIM.
  • Prior experience managing or mentoring a small logistics/coordination team.
  • Familiarity with SAP, Oracle, Microsoft Dynamics, TMS, or other supply-chain platforms
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Scimplify's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Scimplify's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Scimplify's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.