The posting
- About The Role
- The SPS College is seeking a proactive and collaborative Quality Enhancement Officer to help shape, promote and sustain a culture of quality and continuous improvement across the College. The postholder will hold responsibility for the design, delivery, audit and evaluation of quality enhancement activities aligned to professional standards within the Scottish Prison Service College, with a primary focus on maintaining and improving standards in learning, teaching and assessment. Working closely with Theme Leads, L&D Managers and wider college stakeholders, the role will provide expert advice and support on curriculum design, assessment, pedagogy and quality enhancement, ensuring alignment with SPSC priorities and relevant external quality assurance, accreditation and regulatory requirements. The Quality Enhancement Officer will lead the development, implementation and maintenance of robust quality evaluation, reporting and monitoring systems to support evidence-based decision making, compliance and enhancement. This will include coordinating self-evaluation and quality improvement planning activities, preparing for and responding to external audits, verification and review processes, analysing learner and performance data to identify trends and opportunities for improvement, and monitoring progress against enhancement actions. The postholder will champion inclusive and accessible learning practices, support the quality of digital and blended learning provision, build staff capability through professional development and the dissemination of best practice, and provide oversight of quality-related risks, compliance and institutional enhancement projects that contribute to improved learner outcomes and an outstanding learner experience. Within this role hybrid working is possible, but there is a requirement for you to attend the SPS College regularly along with other SPS sites due to line management commitments across Scotland.
- For full details about the role, please refer to the Job Description, Person Specification and Selection Information & Timeline.
- About the Successful Candidate
- Qualifications
- Hold a minimum of an HNC/SCQF Level 7 qualification relevant to the role Essential Hold both L&D9DI and L&D11 qualifications Essential
- Knowledge, Skills & Experience
- Professional and Personal Development Evidence of your personal and professional development and how this would support you in the role of Quality Enhancement Officer Essential Professional Expertise in Quality Enhancement Experience of leading and supporting institutional self-evaluation, quality review and quality improvement planning activities within a college or educational setting, ensuring compliance with internal and external quality frameworks and regulatory requirements, while driving continuous improvement and enhancement of the learner experience. This may include experience of working in a quality assurance, quality improvement or quality enhancement role with a focus on compliance, evaluation, performance improvement and the promotion of high-quality learning, teaching and assessment Essential Knowledge of QA Frameworks/Processes Operational knowledge of institutional regulations, quality assurance frameworks and processes (e.g. course approval/modification/monitoring/review) and accreditation processes. Essential Gathering and Analysing Complex Information Skilled in using data and evaluative evidence to develop, implement and review solutions, make recommendations, and drive continuous improvement aligned with internal quality standards, external regulatory requirements and the enhancement of the learner experience within a learning environment. Essential
- Essential Competencies for Success
- Listen & Communicate Plan & Organise Relationships & Collaboration Change & Improve
- About Us
- The Scottish Prison Service (SPS) operates in a fascinating, complex and rapidly changing environment. Our vision is to help build a safer Scotland by unlocking potential and transforming lives. To enable us to successfully deliver our vision, we are committed to nurturing and investing in our greatest strength and resource: Our People. We are proud to employ a diverse range of people; each contributing their own unique experiences and skills to enhance the service we deliver. Whatever the role, you will find your SPS experience both challenging and rewarding. You will be committed to helping us to achieve our goals and in return we will be committed to helping you to achieve yours. We employ approximately 5,000 staff across our prisons, headquarters, college, and training and storage facility. The hard work of our staff is the most critical component in the successful delivery of Scotland’s prison system. We need professional, capable and motivated individuals who reflect Scotland’s diversity to deliver effective and efficient activities and services to achieve our Mission and realise our Vision. Whatever SPS profession you embark upon, you will be a valued member of the team, helping us build a Safer Scotland for the communities we serve. We are committed to your personal and professional development and offer a wide range of career progression opportunities.
Civil Service Values
All Civil Servants, and therefore anyone employed by the Scottish Prison Service, must be able to fully comply with the requirements of the Civil Service Code. Everyone is expected to carry out their role with dedication and uphold the core values of the Civil Service: Honesty, Integrity, Objectivity and Impartiality.
- Integrity: putting the obligations of public service above your own personal interests.
- Honesty: being truthful and open.
- Objectivity: basing your advice and decisions on rigorous analysis of the evidence.
- Impartiality: acting solely according to the merits of the case and serving equally well Governments of different political persuasions.
The Civil Service Commission
Our recruitment is conducted in line with the Civil Service Commission’s Recruitment Principles and external competitions are regulated by the Civil Service Commission. While the legal requirement to follow these Principles applies specifically to external appointments, the Scottish Prison Service (SPS) recognises these standards as best practice. Accordingly, SPS fully adopts these principles as the foundation for all recruitment activity, including internal recruitment and selection processes.
External competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you have the right to raise a complaint. Further information on the Commission’s complaints procedure is available at: https://www.civilservicecommission.independent.gov.uk/.
Internal competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you can raise a complaint to your HR Business Partner.
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