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Open nowPosted 254 days ago

Operations Head

Scrabble

Where
Bengaluru City, Karnataka
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Your applicationOpen nowOperations HeadScrabble · Bengaluru City, Karnataka

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  6. 44.6%60 days
This job: posted 254 days ago

The posting

Job Description | Operations Head

About LiteStore

LiteStore is India’s fi rst Flexi-Retail platform. We plug in the most promising and popular brands in retail spaces to make ideas happen. We work with brands of all sizes - from homegrown/international brands to digital-fi rst/offl ine-fi rst brands. At LiteStore - our vision is to make the offl ine journey for these brands seamless and effi cient across various retail markets in India.

Given the current Indian consumption story and the evolving retail landscape, you will be joining the business at one of the most exciting times. We are currently at a moderate scale - live in 6 cities with close to 50k sqft of retail spaces under operations. By Mar ‘26, LiteStore will have more than 300k sqft of retail assets under management. We are backed by some of the top venture capital funds in the world and in India such as Accel, Sorin Investments, Huddle and Brigade Enterprises Ltd.

What you’ll be doing:

The Operations Head will oversee end-to-end retail operations for multiple brands across various store locations. This role requires strategic and operational leadership to drive profi tability, ensure process excellence, and maintain a consistent brand experience across all outlets. The individual will act as the central link between head offi ce, on-ground teams, and brand partners to execute growth plans, optimize performance, and uphold operational standards

You will be responsible for:

● Lead overall store operations for multiple brand formats across assigned locations.

● Create, monitor, and standardize operational SOPs to ensure effi ciency and brand compliance.

● Drive sales, profi tability, and productivity metrics through continuous performance tracking and business reviews.

● Coordinate closely with brand partners for seasonal rollouts, inventory planning, promotions, and VM directives.

● Manage a team of area/store managers, providing guidance, performance feedback, and development support.

● Oversee manpower planning, recruitment, and training for store-level teams in collaboration with HR.

● Ensure seamless operations across billing, inventory control, shrinkage management, and customer experience.

● Conduct store audits and operational reviews to identify improvement opportunities.

● Work with fi nance on P&L analysis, stock optimization, and cost control measures.

● Support new store openings, renovations, and brand expansions with cross-departmental coordination.

● Implement CRM and data-driven insights to enhance customer retention and engagement across all locations.

To be successful in this role, you should have:

- Bachelor’s or Master’s degree in Business, Retail, or Operations Management.

- 5-7 years of experience in retail operations, preferably in fashion, lifestyle, or multi-brand environments.

- Proven track record in managing multiple store clusters and diverse brand portfolios.

- Preferably worked in a multi brand outlet setting

- Strong analytical, leadership, and communication skills.

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