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ClosedPosted 494 days ago

Senior Relationship Manager

Scrabble

Where
Delhi, Delhi

This posting closed on 2026-10-23.

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This job: posted 494 days ago

The posting

Job Overview:

As a Senior Relationship Manager, you'll own and grow relationships with our B2B clients — from

onboarding to retention to renewals and cross-selling EB and non EB insurance products. Think of

yourself as the strategic advisor and trusted partner helping Indian businesses protect what matters

most.

This is a high-impact, field-driven role — perfect for someone who thrives on physical client

interaction, problem-solving, and bringing structured solutions to complex insurance needs.

Key Responsibilities:

● Build and nurture deep, long-term relationships with leadership teams with allocated clients

● Understand each client’s unique risk landscape and offer tailored insurance solutions across

Employee Benefits (EB) and Non-EB lines.

● Lead end-to-end account servicing — onboarding, policy renewals, cross-sells, upsells,

claims support, and ongoing consultation.

● Own your portfolio: make regular client visits (200+ annually), deliver exceptional service, and

drive growth through trust and expertise.

● Generate cross sales business from existing clients by presenting Employee Benefits and

Non-Employee Benefits (cross sell) products and recommending policy upgrades or changes.

● Collaborate with internal product experts to solve client challenges and unlock new revenue

opportunities.

● Ensure timely renewals, quote negotiations, and invoicing.

● Assist clients with claims processes in collaboration with internal claims specialists.

Qualifications

Education: Bachelor’s degree in Finance, Business, Insurance, or a related field.

Experience:

● 5+ years’ of experience in managing corporate clients Prima facie either in an insurance

broking firm or direct general insurance company

● Proven experience in commercial insurance with expertise in Employee Benefits (EB) and

Non-Employee Benefits (Non-EB) insurance lines

● Strong field sales experience and a demonstrated ability in relationship management.

Technical & Soft Skills:

● Excellent communication, negotiation, and interpersonal abilities.

● Self-motivated and capable of working independently while effectively managing a client

portfolio.

● Having experience in handling and meeting ~200 B2B clients in-person, annually

● Consulted agents/brokers/direct clients across all LOB’s

● Domain Knowledge preferred.

Key Details:

● Location: Delhi

● Compensation & Perks: Market-leading compensation + performance-based incentives.

● Date of Joining: ASAP

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