The posting
The Application Design Engineer – Customer Project Support is a hands-on technical expert responsible for helping customers, System Integrators, and project teams successfully deliver EcoStruxure Automation Expert (EAE) projects. The role focuses on reducing project risk, accelerating deployment, solving technical challenges, and ensuring successful adoption of EAE across customer applications. The person works directly with customer project teams throughout the project lifecycle, from architecture definition and technical validation to implementation support, troubleshooting, commissioning assistance, and lessons learned. Acting as a trusted technical advisor, the Application Design Engineer helps customers overcome challenges, apply best practices, and leverage EAE effectively in real-world applications. By combining deep technical expertise, practical automation experience, and strong communication skills, the Application Design Engineer – Customer Project Support helps ensure successful project execution while building reusable assets, technical knowledge, and best practices for the broader EAE ecosystem. WHAT YOU'LL DO Support Customer Project Execution Support customers, System Integrators, and project teams throughout the complete EAE project lifecycle. Assist project teams with application design, architecture decisions, implementation approaches, and deployment strategies. Help customers adopt EAE best practices and avoid common implementation pitfalls. Participate in technical reviews to ensure project readiness and successful execution. Support project teams during critical phases including FAT, SAT, commissioning, startup, and production deployment. Architecture Validation & Technical Risk Reduction Review customer architectures and implementation strategies to identify risks, gaps, and improvement opportunities. Validate application designs, hardware architectures, software structures, and integration approaches. Develop proof-of-concepts and validation activities when required to reduce project uncertainty. Assess project complexity and provide recommendations to improve scalability, maintainability, performance, and reliability. Collaborate with technical experts to resolve architecture and design challenges. Troubleshooting & Technical Escalation Support Investigate and resolve complex technical issues encountered during project execution. Support debugging activities involving EAE applications, libraries, communications, integrations, and deployment environments. Coordinate with R&D, product teams, and technical specialists when escalations are required. Help customers identify root causes and implement corrective actions. Maintain visibility of critical technical issues and ensure proper follow-up until resolution. Develop Reusable Technical Assets Create reusable application templates, libraries, function blocks, CATs, and project accelerators. Identify common customer requirements and transform them into reusable engineering assets. Contribute to standardization efforts that simplify future project delivery. Develop technical documentation, implementation guides, and deployment recommendations. Share successful project patterns and best practices across the CoE and global EAE organization. Enable Customers & System Integrators Provide technical coaching and mentoring to customer engineering teams and System Integrators. Deliver workshops, technical training sessions, and architecture reviews focused on project execution. Help customers improve their understanding of EAE engineering methodologies and best practices. Build execution capability within regional partner ecosystems. Support knowledge transfer activities that improve customer autonomy and long-term success. Capture Feedback & Continuous Improvement Act as the voice of project execution toward Global CoEs, Product Management, and R&D. Capture customer feedback, project lessons learned, recurring issues, and enhancement requests. Document technical findings, architecture decisions, troubleshooting activities, and project outcomes. Contribute to customer success stories and reference projects. Share feedback that can improve future EAE releases, libraries, documentation, and engineering processes. Experience 3–8 years of experience in industrial automation, application engineering, system integration, controls engineering, or technical project delivery. Experience supporting customer projects from design through commissioning and startup. Proven experience troubleshooting and resolving technical challenges in industrial automation environments. Experience working directly with customers, System Integrators, and multidisciplinary project teams. Experience with EcoStruxure Automation Expert or similar software-defined automation platforms is a strong advantage. Technical Expertise Strong understanding of industrial automation architectures and control systems including PLC, DCS, SCADA, HMI, and Edge solutions. Experience with IEC 61499, IEC 61131-3, or equivalent industrial programming environments. Knowledge of software development, system integration, and industrial application design. Experience with Linux and Windows environments, virtualization, containers, and modern software deployment methodologies. Familiarity with industrial communication protocols including MQTT, OPC UA, Modbus, EtherNet/IP, and PROFINET. Understanding of networking architectures, cybersecurity concepts, and IT/OT convergence. Experience reviewing, validating, and troubleshooting customer system architectures. Mindset Customer-focused and motivated by helping projects succeed. Strong problem-solving and troubleshooting mentality. Comfortable working under pressure during critical project phases. Practical and hands-on engineer capable of balancing technical rigor with customer needs. Strong ownership and accountability for delivering successful outcomes. Collaborative communicator able to work effectively with customers, partners, project teams, and global technical organizations. Passion for sharing knowledge and helping others develop their EAE expertise. Education Bachelor's or Master's degree in Electrical Engineering, Automation, Computer Science, Software Engineering, Mechatronics, or a related technical field. At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric is there when it matters most to you Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year. Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match. Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera. Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace. Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits. If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
