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About the company Schneider Electric is a global energy technology leader, driving efficiency and sustainability by electrifying, automating, and digitalizing industries, businesses, and homes. Its technologies enable buildings, data centers, factories, infrastructure and grids to operate as open, interconnected ecosystems, enhancing performance, resilience, and sustainability. For more information about us, click on https://www.se.com/ww/en/about-us/company-purpose/ Join us, be part of creating a sustainable future with Schneider Electric's energy and digital solutions! What you will do: This internship is an excellent opportunity to learn and develop your career. If you are fluent in English, have strong communication skills, enjoy working with stakeholders and solving problems, feel free to apply, and we will teach you the rest! As a member of the Client Solutions Team, you will support the successful delivery and coordination of energy management programs for our clients. You will work closely with Client Delivery Specialists and cross-functional teams, gaining hands-on experience in client services, ticket management, and service delivery processes. We need our future intern’s support in the following areas: Managing and coordinating service tickets from intake through resolution while ensuring timely communication and follow-up Acting as a liaison between clients and internal teams, providing updates and facilitating efficient issue resolution Supporting the prioritization and organization of ticket queues while balancing multiple requests and business needs Collaborating with operational, technical, and support teams to ensure smooth execution of client requests Maintaining accurate documentation, records, and tracking of service activities and deliverables Assisting users with inquiries related to processes, tools, and service offerings while delivering a positive customer experience Supporting onboarding and ongoing program management activities for clients Identifying, tracking, and escalating potential risks or issues when necessary Contributing ideas and improvements to enhance operational efficiency and client experience What we need from you: Ongoing studies at a university in Hungary Possible commitment for at least 1 year with active student status Advanced English and Hungarian knowledge, both written and spoken Confident digital skills and good knowledge of MS Office applications, especially Excel Strong organizational and multitasking skills Excellent communication and stakeholder management skills Attention to detail and a proactive, solution-oriented mindset Ability to work independently while collaborating effectively within a team Interest in client service, operations, and process coordination What we offer: Flexible and hybrid working schedule: minimum 20-30 hours/week, preferably more, with home office opportunity You can start as soon as possible Gross salary: 2200 HUF/hour We provide a laptop for your work Opportunity to gain hands-on experience in client service, ticket management, and program coordination International, diverse environment and a company culture that encourages raising questions and ideas Engagement groups within the company and participation in various community initiatives Working at one of the most sustainable corporations in the world Real future career building opportunities locally and globally We are looking forward to you joining our team! Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
