The posting
Service Planner (1년 계약직) Services Planner는 서비스 리소스를 조율하고, 현장 엔지니어 일정을 관리하며, 인력 활용도를 최적화해 효율적인 서비스 운영을 지원합니다. Job Description 리소스 및 일정 관리 엔지니어의 기술 역량, 가용 여부, 근무 지역, 업무량을 고려한 현장 엔지니어 배정 및 일정 수립 예방 정비, 사후 정비, 커미셔닝, 프로젝트 지원 업무 일정 조율 일정 변경 및 긴급 지원 요청 대응 업무량 및 인력 운영 계획 엔지니어 가동률 및 업무량 분배 현황 모니터링 단기 및 중장기 인력 수요 예측 인력 부족 영역을 파악하고, 필요하면 채용 또는 외주 계획 수립 지원 서비스 오더 관리 서비스 작업 오더 생성, 배정 및 진행 현황 추적 고객 및 사내 이해관계자와 서비스 일정 조율 작업 진행 상황을 모니터링하고 기한 내 완료 관리 유관 부서 협업 SRS, 영업, 공급망(Supply Chain) 부서 및 고객과 긴밀히 협업 주요 이슈나 프로젝트의 에스컬레이션 대응 및 리소스 배분 지원 원활한 업무 수행을 위한 이해관계자 간 커뮤니케이션 조율 운영 성과 관리 가동률, 응답 시간, 백로그, SLA 준수율 등 주요 운영 KPI 모니터링 성과 데이터를 분석하고 개선 방안 제안 운영 보고서 작성 및 경영진 리뷰 지원 Qualification 계약직 (1년) - 계약 기간 종료 후 성과 및 사업 상황에 따라 연장 또는 정규직 전환 검토 가능 관련 업무 경력 2년 이상 비즈니스 레벨 영어 커뮤니케이션 가능자 SAP 활용 경험 (서비스 오더, 플래닝 및 리포팅) 리소스 플래닝 및 일정 관리 경험 업무량 및 인력 운영 계획 경험 데이터 분석 역량 (Excel / PPT) Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.



