The posting
As an Admin Support staff, you will be providing administrative and customer service support to the career centre operations. Your duties include:
Responsibilities
- To ensure accuracy and timeliness in completing the data entry within stipulated time to achieve valid placements
- Update jobseekers information in CC 4.0 accurately (e.g. placement clocking)
- Verify and create new appointment bookings received via the e-appointment system
- Assignment of MP cases
- Making outbound calls to confirm appointment slots for union referrals, follow up on enquiries, programmes outcome etc
- Support for aging reports, statistics generation and other admin work
- Other duties assigned by the supervisor
Requirement
O level and above qualification
Able to converse in English & another 2nd language
Preferably to have prior customer service experiences dealing with challenging situations/demanding clients
Meticulous, independent and a team-player
Willing to learn and able to adapt to new job matching systems
Proficient in MS Office (Excel & Word)
Duration/ Working hours:
3 months contract (Subject to extend) (Immediate)
Workday: Monday to Friday
Work hours: 830am – 6pm
Location: Jurong East/Raffles Place/Tampines
** We regret to inform only shortlisted candidates will be notified.



