The posting
Looking for a detail-oriented Application Assessment Officer to manage the end-to-end processing of applications for our scheme. You will ensure a smooth experience for applicants, from initial submission to final approval and post-approval activities.
Key Responsibilities:
- Review and assess incoming applications for completeness and compliance.
- Identify missing documentation and maintain accurate application records.
- Communicate with applicants to clarify requirements and provide updates.
- Coordinate with internal teams and stakeholders to facilitate application processing.
- Notify applicants of outcomes and manage post-approval documentation and content collection.
Requirements:
Experience & Skills:
- Degree holder in any discipline.
- 2–3 years in administrative roles, preferably in application processing or customer service.
- Strong written and verbal communication skills.
- Excellent attention to detail and accuracy in data handling.
- Proficiency in Microsoft Office and database management systems.
Personal Attributes:
- Highly organized with the ability to manage multiple applications simultaneously.
- Customer-focused, patient, and empathetic.
- Independent worker with good communication and adaptability.
- Ability to maintain confidentiality and handle sensitive information professionally.
Additional:
- Knowledge of government processes or content management systems is advantageous.
Duration/Working hours:
3 months contract (Option to esxtend up to a year)
Mon – Thu: 8.30am to 6.00pm Mon – Thu: 9.00am to 6.30pm
Fri: 8.30am to 5.30pm
** We regret to inform only shortlisted candidates will be notified.



