The posting
- Prepare, print, and distribute pensioner handbooks, forms, and letters; ensure documents are ready for dispatch.
- Receive and collect completed forms from walk-ins and mail; provide guidance on updating contact details.
- Collate and input pensioners responses into spreadsheets/systems; maintain accurate records.
- Follow up with pensioners on incomplete or unclear forms; provide clarification and assistance.
- Verify correspondence and supporting documents; update tracking systems and coordinate mailings.
Requirements:
- Experience in managing external stakeholders is a plus.
- Able to work in a fast-paced, team-oriented environment.
- Good communication and interpersonal skills.
- Meticulous, organized, and resourceful
Duration/ Working hours:
6 months contract (Option to extend anothe 6 months) Immediate
42 hours per week
** We regret to inform only shortlisted candidates will be notified.



