The posting
Key Responsibilities:
Manage Building Facilities and Asset Operations
• Supervise, train and guide Technicians, Assistant Technicians and Handymen to ensure maintenance activities are performed in accordance with organisational standards and procedures.
• Plan, coordinate and monitor daily maintenance activities and manpower deployment.
• Conduct routine inspections of guestrooms, apartments, offices, meeting rooms, common areas and external facilities to identify defects and maintenance requirements.
• Monitor the overall condition of building assets and coordinate rectification works relating to building fabric, architectural finishes, waterproofing, roofing, ceilings, walls, doors, flooring and related facilities.
• Review maintenance requests and service reports to ensure timely completion and customer satisfaction.
• Investigate complaints, defects and facility-related issues and recommend corrective actions.
• Maintain proper records of maintenance activities, defect reports and asset condition assessments.
• Monitor housekeeping and workplace standards within areas under responsibility.
Project Coordination and Asset Enhancement
• Assist the Maintenance Manager in planning, coordinating, implementing and monitoring refurbishment, renovation, upgrading and asset enhancement projects.
• Coordinate with consultants, contractors, suppliers and internal stakeholders throughout project execution.
• Monitor project programmes, site activities and work progress to ensure timely completion.
• Conduct site inspections to ensure workmanship, materials and completed works comply with specifications and quality standards.
• Review shop drawings, material submissions, work schedules and contractor documentation where applicable.
• Assist in project budgeting, quotation evaluation and procurement processes.
• Participate in project meetings and prepare progress updates and reports.
• Coordinate testing, commissioning, handover and defect rectification during project completion.
• Maintain project records, reports, drawings and documentation.
Contractor and Vendor Management
• Supervise contractors and service providers carrying out maintenance, repair and project works.
• Ensure contractors comply with organisational requirements, safety regulations and approved work procedures.
• Monitor contractor performance, workmanship quality and work progress.
• Verify completed works and recommend certification of contractor claims where applicable.
• Assist in evaluating contractor performance and recommending service improvements.
Drive Safety, Compliance and Sustainability
• Ensure compliance with Workplace Safety and Health (WSH) requirements, company policies and statutory regulations.
• Conduct regular site inspections and follow up on corrective actions for unsafe conditions.
• Ensure contractors comply with safety requirements and permit-to-work procedures.
• Support fire safety, emergency preparedness and business continuity initiatives.
• Ensure works comply with environmental sustainability requirements and organisational objectives.
• Promote energy-saving and resource conservation initiatives within areas under responsibility.
Performance Management and Continuous Improvement
• Monitor staff attendance, work performance and productivity.
• Provide coaching, guidance and on-the-job training to team members.
• Assist in performance appraisal and staff development programmes.
• Identify opportunities to improve facility operations, maintenance efficiency and customer service standards.
• Recommend process improvements, cost-saving measures and operational enhancements.
• Participate in continuous improvement initiatives and departmental projects.
Others
• Assist in all official events and functions of the organisation.
• Support emergency response and crisis management activities when required.
• Perform any other duties assigned by the Maintenance Manager or Management.
Requirements:
• Diploma, Higher NITEC or equivalent qualification in Facilities Management, Building Services, Mechanical Engineering, Electrical Engineering or a related discipline.
• Professional certifications in Facilities Management, Project Management, Workplace Safety and Health or related fields will be an advantage.
• Minimum 5 years of relevant experience in facilities management, building maintenance or hotel engineering operations.
• Experience in refurbishment, renovation, fit-out, upgrading or asset enhancement projects.
• Experience in contractor and vendor management.
• Experience in hospitality, commercial, institutional or mixed-use developments is preferred.
• Strong project coordination and organisational skills.
• Good contractor, stakeholder and vendor management abilities.
• Good communication and interpersonal skills.
• Ability to manage multiple projects and priorities concurrently.
• Strong analytical, planning and problem-solving skills.
• Ability to read drawings, specifications and project documentation.
• Customer-oriented with strong attention to detail.
• Proficient in Microsoft Office applications.
• Willing to work beyond normal office hours, weekends and public holidays when required.
