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Open nowPosted 233 days ago

SEAS - Technical Support Executive

SEAMLESS EDUCATION AND SERVICES PRIVATE LIMITED31 open roles

Where
PUNE
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Your applicationOpen nowSEAS - Technical Support ExecutiveSEAMLESS EDUCATION AND SERVICES PRIVATE LIMITED · PUNE
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This job: posted 233 days ago

The posting

This position is for Seamless Education and Services Pvt. Ltd (SEAS) which has 2 divisions:

SEAS (Seamless Education and Services Pvt. Ltd.) headquartered in Pune, India having two divisions is looking for a dynamic individual to head branding and marketing. The role would be responsible for both the divisions:

Seamedu - is a Management, Technology and Media school producing world class talent for the industry. Seamedu fosters a learning environment that encourages personal expression and professional growth. By providing practical skills and a supportive atmosphere, we empower students to excel in their chosen fields. www.seamedu.com

Toolbox Studio is a media organization in India, specialized in Visual Effects & Animation, TV Commercials, Motion Graphics and Corporate Video Production. We are designed to provide solutions to a range of industries that include Film, Broadcast, Online, Digital and spectrum of corporate sectors such as IT, Education, Hospitality, Automobile and Lifestyle. Along with having international experience across 3 continents, Toolbox is firmly rooted with its extensive home experience that places us uniquely to deliver international as well as domestic projects with equal professionalism. www.toolbox-studio.com

Job Title / Designation: Technical Support Executive.

Job Description: We are looking for a motivated and tech-savvy Junior IT Support Engineer to join our IT team. The ideal candidate will have 0 to 2 years of hands-on experience in providing technical support, troubleshooting hardware/software issues, and assisting in daily IT operations.

Key Responsibilities:

  • Provide first-level technical support to users for hardware, software, and network-related issues.
  • Desktop Support, Technical knowledge in basic troubleshooting for Laptop, desktop, Printer, & Networking.
  • Install, configure, and maintain desktop/laptop systems, printers, and other IT equipment.
  • Perform regular system backups, software updates, and antivirus management.
  • Monitor and maintain LAN/WAN infrastructure and resolve connectivity issues.
  • Support user account setup and management in Active Directory/O365.
  • Assist in asset inventory management and documentation.
  • Escalate complex issues to senior IT staff when necessary.
  • Follow IT policies and security procedures.

Minimum/Maximum/ Work Experience Required: 0–2 years of experience in IT support or system administration.

Location(s) of Job: Pune (Ajinkya DY Patil University, Charoli, Lohegaon)

Minimum Education Requirements: Bachelor’s degree in computer science, IT, or related field.

Specific Skill Set :

  • Basic knowledge of Windows OS, MS Office, networking, and remote desktop tools.
  • Familiarity with Active Directory, Office 365, and antivirus solutions.
  • Good problem-solving and communication skills.
  • Ability to work independently and as part of a team.

Any other skill set:

  • Exposure to ITIL practices or IT certifications like CompTIA A+, MCP, etc.
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