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Open nowPosted 39 days ago

Analista de Suporte Júnior

selbetti80 open roles

Where
Curitiba, Paraná, BR
Work mode
On site
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Your applicationOpen nowAnalista de Suporte Júniorselbetti · Curitiba, Paraná, BR

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on selbetti's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. selbetti postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 39 days ago

selbetti median: 2 days open

The posting

Na Selbetti, integramos tecnologia e propósito para transformar o presente e construir o futuro. 🟠🟩

Como Analista de Suporte Júnior, você será responsável pelo atendimento inicial de chamados de TI, realizando diagnósticos, tratativas remotas e encaminhamentos quando necessário, garantindo o acompanhamento das solicitações até sua conclusão.

Faça parte do nosso time e desenvolva sua carreira na área de tecnologia e suporte!

  • Realizar o atendimento inicial de chamados de TI via sistema ITSM;
  • Registrar, classificar e priorizar as solicitações;
  • Realizar diagnósticos e tratativas remotas;
  • Encaminhar chamados para equipes especializadas quando necessário;
  • Acompanhar e atualizar os chamados até a conclusão.

Requisitos obrigatórios:

  • Experiência prévia (mesmo estágio) em suporte, help desk ou service desk.
  • Noções de ITSM e uso de ferramentas de chamados.
  • Conhecimentos básicos em sistemas operacionais e redes.
  • Boa comunicação escrita e verbal para atendimento a usuários.
  • Organização para registrar e acompanhar múltiplos chamados.

👩🏽‍🎓 Plano de carreira; 🍴 Vale Alimentação ou Refeição; 🚌 Vale transporte; 🦷 Plano Odontológico; 👨🏼‍⚕️ Plano de Saúde; 🔐 Seguro de Vida; 💳 Cartão Multibenefícios Alelo; 📚 Bolsa de estudos e idiomas; 🤑 Programa Anual de Participação nos lucros; 🥳 Day Off no Aniversário; 🧑🏿‍🍼Presente no início da gestação; 👶🏾 Licença maternidade estendida; 🧘🏻‍♀️ Acompanhamento gratuito com psicóloga e meditação online; 🐾 Plano de saúde para todos os tipos de Pet; 🏋️ Gympass. Entre muitos outros benefícios!

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One press. We do the rest.

  1. A CV for this posting

    Written against selbetti's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on selbetti's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    selbetti's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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