Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 393 days ago

Client Success Manager

Semicolontalent4 open roles

Pay
$90,000 – $110,000 a yearly
Where
International
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Success ManagerSemicolontalent · International

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Semicolontalent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 393 days ago

The posting

Our Client is seeking a Customer Success Manager to ensure our customers, largely in manufacturing, achieve their desired outcomes with TeamSense for their workforce. This remote, post-sales role shepherds the complete customer journey—from onboarding through renewal and expansion, and they report to the Senior Director of Customer Success and Support.

You'll partner directly with plant managers, HR, and operations leaders to deliver clear ROI and build customer advocates. The role requires significant cross-functional collaboration with Product, Engineering, Support, Sales, and Marketing teams to champion customer needs and influence our roadmap.

This hands-on position is perfect for someone who thrives in dynamic environments and wants to make a tangible impact on how manufacturing companies manage their frontline workers.

What You’ll Do

  • Onboard: Lead new customers through onboarding and training, ensuring rapid time-to-value.
  • Align: Facilitate discovery conversations with plant and HR leaders to uncover desired outcomes and goals, and map them to TeamSense capabilities.
  • Enable: Own adoption and enablement plans; deliver success plans tied to measurable workforce outcomes.
  • Expand: Secure timely renewals, identify expansion opportunities, and create customer advocates.
  • Deliver executive business reviews (EBRs) to demonstrate ROI and build strategic alignment.
  • Analyze product usage data to surface actionable insights, flag risks, and drive proactive engagement.
  • Manage escalations with urgency, aligning internal stakeholders to resolve challenges.
  • Partner cross-functionally to bring the voice of the customer into product roadmap discussions and go-to-market strategy.

What You Bring

  • You have 3+ years in SaaS Customer Success, Account Management, or a related field.
  • You have experience in manufacturing or logistics environments — and understand the realities of plant operations, union workforces, and frontline engagement.
  • You LOVE working with customers and thrive on helping them succeed.
  • You’re consultative: skilled at discovery, listening, and translating customer needs into measurable business value.
  • You’re analytical: comfortable with data, usage metrics, and tying adoption to ROI.
  • You’re an excellent communicator: able to engage both frontline users and executives.
  • You’re a self-starter who thrives in a dynamic environment, balancing short-term tasks with long-term strategy.

You’ll Thrive Here If You…

  • Value continuous learning, customer impact, and cross-functional teamwork.
  • Thrive in dynamic environments where ownership and adaptability matter.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Semicolontalent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Semicolontalent's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Semicolontalent's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.