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Open nowPosted 17 hours ago

IT Support Engineer

Sensical

Where
London, England, United Kingdom
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Your applicationOpen nowIT Support EngineerSensical · London, England, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sensical's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 17 hours ago

The posting

Sensical, a growing IT MSP, are looking for an experienced IT Engineer to join the expanding Support team. This role would suit someone with an MSP or Enterprise IT background, ideally with experience in a broad range of technologies. Candidates need to have a clear passion for IT and Technology, coupled with a professional customer focussed attitude. This role includes supporting a range of business applications used by our clients, so experience in this area will be highly favourable.

Responsibilities

  • Provide first-line support and troubleshooting for hardware, software, and network issues.
  • Respond promptly to user requests and resolve problems in a timely manner.
  • Install, configure, and maintain IT equipment and software applications.
  • Monitor and maintain computer systems and networks to ensure optimal performance.
  • Assist with the rollout of new applications and updates to existing systems.
  • Document technical procedures and user guides for non-technical staff.
  • Collaborate with other IT team members to identify and implement improvements.

Requirements

  • Proven experience as an IT Support Engineer or similar role.
  • Strong knowledge of computer hardware, software, and networking technologies.
  • Experience with troubleshooting Windows and Mac operating systems.
  • Familiarity with common IT tools and ticketing systems.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Relevant IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.

Benefits

  • Annual bonus (up to 10%)
  • Pension scheme (up to 4% match)
  • Additional day off on your birthday
  • Discount Scheme with Perkbox
  • Training and relevant ongoing certification
  • Employee Assistance Program with Vivup
  • Vitality Private Health Insurance including Dental, Optical, and Mental Health
  • Enhanced Sick Pay
  • Season Ticket Loan
  • Cycle to Work scheme
  • Bring Your Own Device allowance
  • Regular Staff Events
  • Office Refreshments
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sensical's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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