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Open nowFirst seen 2 days ago

Technical Support Engineer (Automation Equipment)

Shanghai BSF354 open roles

Where
Bac Giang, Bac Ninh, Vietnam, Remote
Work mode
Remote
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Your applicationOpen nowTechnical Support Engineer (Automation Equipment)Shanghai BSF · Bac Giang, Bac Ninh, Vietnam, Remote

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Shanghai BSF's own form.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Job brief

We are partnering with a world-leading provider of machine vision inspection systems to hire a Technical Support Engineer who will deliver professional on-site technical services for AOI/SPI and automated inspection equipment. Candidates with solid experience in automation equipment technical support / equipment commissioning & maintenance are highly welcome to apply—we value your automation background and will provide professional training on vision inspection systems to help you succeed.

Responsibilities

  • Lead on-site installation, calibration, commissioning, and fine-tuning of AOI/SPI optical inspection equipment and related automated production line equipment.
  • Diagnose and resolve complex issues across hardware, motion control systems, software operation, and optical imaging modules.
  • Optimize inspection recipes and algorithms together with customers, improve detection stability, and reduce false calls and overkill rates.
  • Conduct professional technical training for customer operators, engineers, and on-site management teams.
  • Serve as the key link between customers and the R&D team; collect on-site feedback, product requirements, and technical issues to drive continuous product improvement.
  • Manage on-site spare parts, formulate preventive maintenance plans, and ensure stable and efficient equipment operation.
  • Summarize typical after-sales cases, organize technical documents, and build a shared knowledge base to improve the overall team capability.

Requirements

  • 2+ years of practical experience in automation equipment / electronic manufacturing equipment / AOI / AVI / SPI equipment debugging, maintenance, or technical support.
  • Solid technical foundation in vision system calibration, motion control systems, or PLC logic; familiarity with automation machinery and electrical control is essential.
  • Academic background in Electrical Engineering, Mechatronics, Automation, or related technical fields (College or Bachelor's degree).
  • Strong on-site problem-solving ability, good communication skills, and the ability to coordinate effectively with factory engineering and management teams.
  • Professional working proficiency in English，proficiency in Mandarin is a plus.
  • Open to on-site support, long-term client assignments, and frequent business travel as needed.
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