Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 5 days ago

Manager, Access to Care

SHN125 open roles

Pay
$63,499 – $73,614 a year
Where
General Hospital
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowManager, Access to CareSHN · General Hospital

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SHN's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. SHN postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 5 days ago

SHN median: 9 days open

The posting

Job Number: JR107533 Job Title: Manager, Access to Care Union: Union: Job Category: Management Hospital Location: General Site Job Type: Permanent, Full time

Number of Positions: 1 Minimum - Maximum Hourly Rate: $63.499 - $73.614 Hours: Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description:

Key Responsibilities

Reporting to the Director of Patient Flow, the Manager, Access to Care will directly manage and supervise site-based Bed Allocation staff, ensuring accountability and operational continuity. This role ensures efficient patient transitions, proactive capacity planning, and quality improvement in alignment with hospital and system-wide goals. The Manager, Access to Care will work closely with multidisciplinary teams, offering leadership to optimize bed management, discharge planning, and resource utilization while ensuring an exceptional patient care experience.

Leadership and Oversight

  • Provide leadership for patient flow operations at the assigned site.
  • Oversee daily Flow and Capacity Planning meetings and huddles to review capacity, expected discharges, and barriers.
  • Offer leadership and support to inpatient staff, working closely with Charge Nurses, Social Workers, and management.
  • Provide ongoing guidance to Bed Allocation team for safe, timely and appropriate patient placement.
  • Work collaboratively with staffing office to ensure safe staffing levels and appropriate capacity management.
  • Collaborate with physicians to facilitate early and proactive discharge planning and address patient placement challenges in real-time.
  • Provide leadership in resolving discharge delays by collaborating with stakeholders across the organization to proactively manage and create capacity.
  • Work closely with After-Hours Shift Managers to ensure smooth transitions between workday and after-hours operations.

Operational Coordination

  • Monitor and manage site capacity, ensuring timely placement of patients.
  • Coordinate repatriations and interfacility transfers to ensure timely and seamless patient transitions between facilities.
  • Collaborate with the Ministry of Health, Ontario Health Teams (OHT), and community resources to identify opportunities for partnerships and safe patient transitions that prioritize patient and family-centered care.
  • Identify and address barriers to discharge and flow in real time, escalating issues as required.

Quality Improvement and Operational Efficiency

  • Lead quality improvement initiatives related to patient flow and discharge processes.
  • Co-design and implement initiatives aimed at improving flow, reducing barriers, and optimizing operations.
  • Co-chair patient flow committees and lead workshops designed to enhance patient flow and operational efficiency.
  • Collaborate with teams to develop innovative solutions to recurring challenges and measure their impact.

Planning and Strategic Development

  • Develop and implement site-specific action plans to meet organizational flow and capacity targets.
  • Work with counterparts at other SHN sites to align on short- and long-term strategies for patient flow and capacity creation.
  • Analyzing and presenting data and trends to drive evidence-based decision-making and system improvements.

Collaboration and Communication

  • Act as the primary liaison between site operations and the corporate patient flow team.
  • Communicate plans, challenges, and updates effectively across all levels of staff.
  • Collaborate with community partners to ensure continuity of care for discharged patients.

Qualifications and Requirements

• Bachelor’s Degree in Health Administration, Nursing, or a related field (required).

• Master’s Degree in Health Administration, Business, or a related field (preferred).

• Minimum 5 years of experience in a healthcare leadership role with a focus on patient flow, bed management, or discharge planning.

• Proven ability to lead and manage multidisciplinary teams in a hospital setting.

• Experience with quality improvement methodologies and co-designing initiatives with stakeholders.

• Exceptional leadership, communication, and organizational skills.

• Strong problem-solving abilities and strategic thinking.

• Proficiency in using hospital information systems (e.g., EPIC, Meditech) and Microsoft Office Suite.

• Demonstrated ability to work in a fast-paced and complex environment.

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation and Diversity Statement: Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against SHN's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SHN's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SHN's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.