Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 95 days ago

Senior Manager, Client Strategy Enablement

ShopMy37 open roles

Pay
$160,000 – $220,000 a year
Where
New York, New York, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Manager, Client Strategy EnablementShopMy · New York, New York, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ShopMy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. ShopMy postings stay open a median of 50 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 95 days ago

ShopMy median: 50 days open

The posting

Join ShopMy - Powering the Future of Digital Marketing

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.

ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.

At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

About the Role…

As Senior Manager of Client Strategy (Post-Sales) Enablement, you will own the systems, skills, and content that make our Client Strategy team more consistent, and more effective at driving retention and growth.

Reporting into Client Strategy leadership, you'll be the connective tissue between Client Strategy, Product, Product Marketing, and cross-functional GTM partners — turning business priorities into the playbooks, training, coaching, and measurement that help every post-sales team member ramp quickly, navigate client conversations with confidence, and execute at a high level. Enablement here spans four pillars - content, training, coaching, measurement - and you'll own all four.

What You’ll Do:

  • Build the post-sales enablement engine. Own ShopMy’s post-sales enablement function end to end, setting strategy across enterprise, growth, and SMB segments
  • Create targeted content that drives commercial outcomes. Develop and maintain onboarding materials, objection-handling resources, new product communications, messaging guides, client conversation frameworks, and playbooks that Client Strategy Managers actually use - partnering with Product and Product Marketing to keep them accurate, current and on-brand
  • Design and run training. Build the onboarding ramp programs for new Client Strategy hires and ongoing training on product launches, commercial instincts, and core skills that raise the floor across the team
  • Identify and address capability gaps. Turn opportunities identified with Client Strategy leadership into scalable programming - from evergreen learning agendas to targeted trainings tied to launches
  • Coach for performance. Partner with Client Strategy leadership to embed coaching into the team’s rhythm - Gong call reviews, deal deep dives, and skill-building - so Client Strategy Managers continuously improve where it matters most
  • Develop sales efficacy across the team. Build recurring instruction and reinforcement on core commercial skills - objection handling, discovery, and negotiation - so Client Strategy Managers can apply them directly in live client conversations
  • Sharpen commercial instincts, not just process. Go beyond documenting workflows to actively developing the judgment and technique that drive retention and growth outcomes in the room
  • Measure what works. Define and track the leading indicators that prove enablement is working, anchored to retention and growth outcomes
  • Operate cross-functionally. Serve as the bridge between Client Strategy and key partners across Product, Product Marketing, and GTM teams - translating cross-functional context into the right support for Client Strategists

You Are Energized By:

  • Building an enablement function from zero
  • Designing programs that change behavior in real client conversations, not just in theory
  • Fast-moving, ambiguous environments where priorities shift as the business scales
  • Influencing across teams without relying on formal authority
  • Helping customer-facing teams absorb complexity - new products, evolving messaging, AI-driven workflows

What We Are Looking For:

  • 5-8 years in enablement, learning, or capability building at a high-growth B2B company
  • Proven track record building programs at scale for customer-facing teams - this org is 40+ people today
  • Commercial context experience in sales, post-sales, or customer-facing enablement (driving growth outcomes, not just service outcomes)
  • Instructional design that drives adoption - a track record of building content and training that busy post-sales teams actually use because it helps in real client situations
  • Track record of developing commercial skill, not just process
  • Experience in a product-led org
  • Excellent communicator - async, live, and everything in between - who can make complex things simple and get teams to adopt new behaviors
  • Self-starter, comfortable building from zero in ambiguity
  • Strong cross-functional instincts, building trust quickly and influencing stakeholders without authority
  • Dynamic teacher/trainer with strong facilitation and coaching instincts
  • Based in NYC, or willing to relocate before start date

Bonus Points:

  • Experience standing up a post-sales, customer enablement, or revenue enablement function for the first time
  • Background as a CSM, AE, or other commercial customer-facing role before moving into enablement
  • B2B experience
  • Experience supporting teams through major product launches and rollout motions
  • AI-forward - experience with core AI tools and evidence of thinking about enablement in an AI-first way

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

New York Pay Range

$160,000—$220,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission, and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

Benefits & Perks

ShopMy invests in more than compensation. We support your health, your growth, and your life outside of work.

  • Equity in ShopMy - Every employee is an owner; all roles receive equity
  • Monetize Your Influence - Every employee builds and grows their own ShopMy page
  • 401(k) with Company Match - 3% employer contribution, fully vested
  • Healthcare Coverage - Medical, dental & vision benefits, including a 100% employer-paid medical option and dependent coverage
  • Mental Health Support and More - We offer employees and their dependents virtual mental health support, urgent care, and primary care visits at no cost
  • Flexible PTO - Take the time you need, including your birthday off
  • 13 Company Holidays
  • 14 Weeks of Paid Parental Leave
  • Remote-First Culture with an NYC HQ - Some teams may have different location requirements
  • Workplace & Wellness Stipends - Support for wellness, home office needs, and a Wellhub membership
  • Disability & Life Insurance - 100% employer-paid
  • Health Care FSA/HSA
  • Annual Company Offsite
  • Quarterly Team Co-Locations

ShopMy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm work authorization upon hire.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ShopMy's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ShopMy's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ShopMy's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.