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Open nowPosted 149 days ago

Customer Support Executive

Sid's Farm26 open roles

Where
Bengaluru
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Your applicationOpen nowCustomer Support ExecutiveSid's Farm · Bengaluru

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sid's Farm's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. Sid's Farm postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 149 days ago

Sid's Farm median: 1 days open

The posting

About the Company:

At Sid’s Farm, we are a dedicated D2C brand committed to delivering 100% pure dairy products of the highest quality. Every drop of milk and product we offer embodies our promise of purity, quality, and safety. Founded in 2013 and named after our founder’s son, Sid, our organization reflects a father’s commitment to providing the best for families and future generations. What began as a service to a few families has grown into a proud community, now serving over 25,000 families.

Our employees are our greatest Cheerleaders and Assets, and we are committed to fostering a culture of Growth and Development. We provide ample opportunities for professional advancement, ongoing training, and mentorship to help our team members reach their full potential. At Sid’s Farm, we are passionate about ensuring that every product we produce meets the highest standards for you and your loved ones, while also creating a workplace where our employees can thrive and contribute meaningfully.

We are growing like never before, expanding our horizons in Hyderabad, Bangalore,and a few more locations soon. We are a solid family of 500+ employees, and we are looking forward to more Culture Champions to enable every individual’s growth story.

Responsibilities and Duties:

● Handle customer requests, questions, and complaints on a variety of support channels.

● Generate leads and identify potential up-sell or cross-sell opportunities with existing customers.

● Keep track of customer expectations and recurring issues.

● Build a sustainable and mutually beneficial relationship between customers and your brand.

● Required Experience, Skills and Qualifications

● Positive - No matter the outcome of an interaction, an agent should always stay positive for the sake of the customer’s overall impression.

● Adaptable - Customer support tends to throw curveballs. A good agent will follow the rules but know when to go off-script to meet a customer’ needs.

● Should have negotiation skills and Good communication.

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    Written against Sid's Farm's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sid's Farm's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sid's Farm's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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