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Open nowFirst seen 3 days ago

Capability Development - Sales Training Manager

Siegen HR Solutions, Inc.170 open roles

Where
Manila, NCR, Philippines
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Your applicationOpen nowCapability Development - Sales Training ManagerSiegen HR Solutions, Inc. · Manila, NCR, Philippines
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Overall Purpose:

The individual’s primary discipline as defined in the roles for Learning (Business Interlock, Instructional Design and Client Delivery Services)

Responsibilities:

  • Strategic Learning Initiative Planning & Implementation
  • Confirm current state of business outcomes using the Capability Development Maturity model
  • Define strategic learning and performance priorities that drive business value and innovation to enhance the client’s business, in at least one of three key areas
  • Optimize learning operating costs (e.g. training hours delivered, development cycle times, training costs & days delivered)
  • Improve workforce performance (e.g. speed to competency, average training hours completed/ in compliance, attrition % improvement)
  • Improve business results (e.g. alignment to business through learning channels, improved ROI to learning events, customer satisfaction)
  • Identify required analytics to complete the project (e.g. audience data, current demand for course, current/ average costs for delivery, curriculum output hours)
  • Clearly define and document the project plan including milestones, deliverables and outcomes
  • Gain client stakeholder agreement for the program
  • Implement program and measure outcomes
  • Communicate results to stakeholders and gain approval for submission of credential

Skills Requirements:

  • Must have at least 12 years of overall experience in a BPO sales training capacity and at least 5 years of experience in leadership
  • Curriculum Planning - Expert
  • Innovative Learning Solutions - Expert
  • Learning Content Analysis - Expert
  • Learning Content Design - Expert
  • Learning Content Development - Expert
  • Training Evaluation Strategy - Expert
  • Training Needs Analysis – Expert
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