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Open nowFirst seen 5 days ago

Operational Excellence - Business Excellence Advisory Sr Manager

Siegen HR Solutions, Inc.170 open roles

Where
Mandaluyong, NCR, Philippines
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Your applicationOpen nowOperational Excellence - Business Excellence Advisory Sr ManagerSiegen HR Solutions, Inc. · Mandaluyong, NCR, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Siegen HR Solutions, Inc.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

OVERALL PURPOSE:

  • The primary function of this position is to provide overall leadership for Quality and OE
  • To drive the Strategic Quality Plan at the operational level, defining and implementing strategic initiatives to ensure our continued success in the deployment of the OE practices

KEY RESPONSIBILITIES:

  • Deploy quality plan at the operational level in conjunction with the Operational Excellence group to provide overall quality leadership to the site.
  • Transform the organization from focused on conventional detection and containment to focused on best-in-class prevention.
  • Guide, direct, maintain and monitor all activities associated with the successful application Operational Excellence
  • Manage the Quality and Lean Six Sigma strategy to facilitate continuous production of products consistent with established industry standards, government regulations and customer requirements.
  • Implement systems and processes that deliver improvement toward 100% conformance to customer requirements.
  • Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes.
  • Build relationships with other Division and Corporate resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results
  • Provide a leadership role, must be capable of leading their organization on a continuous journey of sustained improvement. Support continuous improvement efforts to meet and exceed customer requirements in a fast paced environment.
  • Ability to motivate, counsel, and constructively deal with people

TO QUALIFY:

  • Bachelor's degree in any field
  • 15+ yrs of overall industry experience
  • 10+ years Managerial experience
  • 9+ years of experience in quality assurance
  • Master Black Belt (MBB) certified obtained in the BPO/Shared Service industry
  • Broad financial knowledge for budgeting, profit plan obtainment etc
  • Knowledge of lean concepts and process
  • Strong communication and presentation skills
  • Strong ability to influence
  • Ability to think and drive strategic initiatives across a large span of operations
  • Having had a stint in running large operations is preferred
  • Needs to have worked in BPO – Operational Excellence (or similar) functions/operations
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