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Open nowFirst seen 3 days ago

Technical Support Representative (TSR)

Siegen HR Solutions, Inc.170 open roles

Where
Manila, NCR, Philippines
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Your applicationOpen nowTechnical Support Representative (TSR)Siegen HR Solutions, Inc. · Manila, NCR, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Siegen HR Solutions, Inc.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

TO QUALIFY:

  • Candidate must possess at least an Undergraduate Level (at least 2 years) or College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others), or equivalent.
  • Good English communications skills are required.
  • With typing speed of at least 35wpm.
  • Willing to work in Quezon City, Mandaluyong City, Pasig City, Makati City, Pasay City or Taguig City.

RESPONSIBILITIES:

  • Take ownership of gaming issues reported by gaming clients and see problems through to resolution.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Provide prompt and accurate feedback to customers.
  • Ensure proper recording and closure of all issues.
  • Prepare accurate and timely reports.
  • Document knowledge in the form of knowledge base tech notes and articles.

ENJOY THESE WORLD-CLASS BENEFITS:

  • Big incentives on top of basic pay
  • Additional allowances (Rice, Meal, Transpo)
  • Paid certification training
  • Healthcare Benefits (Medical and Life Insurance)
  • Plus 20% Night Differential

WE HAVE 2 INTERVIEW CENTERS AVAILABLE: 1) PASAY INTERVIEW CENTER: 3rd Floor Empire Centre Mall, EDSA corner Taft Avenue, Pasay City DIRECTIONS: Take the MRT or LRT and go down at EDSA-Taft station. Go to the side of Taft Avenue on the opposite of Metropoint Mall (Taft side, NOT EDSA side of Metropoint Mall). There would be a short walk towards EDSA, turn right on Taft corner EDSA. When you see Savemore on the right side, that is Empire Centre Mall. SIEGEN is on the 3rd floor. 2) QC INTERVIEW CENTER: Unit 206 Cabrera Bldg. I, #130 Timog Ave. (infront of GMA 7 near corner EDSA), Quezon City DIRECTIONS: Take the MRT and go down at GMA7-Kamuning station Southbound side. Walk along the sidewalk of GMA7 adjacent to EDSA. Turn right to Timog Avenue. When you reach the GMA7 gate along Timog, cross the street towards the white building with UnionBank and Veterans Bank at the first floor. That's Cabrera 1 Building. SIEGEN is on the 2nd floor.

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  1. A CV for this posting

    Written against Siegen HR Solutions, Inc.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Siegen HR Solutions, Inc.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Siegen HR Solutions, Inc.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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