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Open nowFirst seen 5 days ago

Training and Development (Business Interlock Specialist)

Siegen HR Solutions, Inc.170 open roles

Where
Manila, NCR, Philippines
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Your applicationOpen nowTraining and Development (Business Interlock Specialist)Siegen HR Solutions, Inc. · Manila, NCR, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Siegen HR Solutions, Inc.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Overall Purpose

The successful applicant will be reporting to the Business Support Lead and oversee the Learning team in Manila and Dublin. The Training & Development Manager will be responsible for understanding the client's operating environment and business strategy, learning and collaboration approach.

Responsibilities

  • Managing and overseeing 3 training streams within OTC – Credit Services, Data Assurance and Billing Support.
  • Identifying areas for standardization and integration between the teams.
  • Partner with the client to define and implement a training strategy.
  • Develop and manage an Annual Learning Plan in partnership with the client and adjust accordingly based on new priorities and progress against plan.
  • Conduct learning need analysis.
  • Leverage appropriate tools and templates to capture business requirements, skill and performance gaps, and unique audience needs.
  • Conduct skill assessments to identify current skill gaps and areas of expertise.
  • Architect the learning solution given the business requirements and client context with a focus on innovative and industry leading solutions.
  • Design and manage measurement strategies for each learning solution.
  • Develop learning plans tailored to individual groups and roles within the client organization.
  • Work with the client to design strategies that move organization toward new ways of learning.
  • Effectively manage projects by focusing on critical priorities and goals.
  • Work closely with project team members and business leaders to support change management activities.

Skills and Qualifications

Basic Qualifications

  • Bachelor’s degree or applicable work experience
  • Minimum 3 years of experience in client relationship development and management
  • Minimum 2 years management experience in Training and Development
  • Experienced in change management Highly confident and exudes executive presence
  • Expertise in Microsoft Office (Excel, Word, PowerPoint and Visio)

Preferred Qualifications

  • Learning need analysis
  • Learning project management
  • Learning content design
  • Learning measurement
  • Experience working with global teams
  • Experience in curriculum planning or learning solution design
  • Previous experience in a Finance & Accounting/ Order-to-Cash (OTC)/ Credit Services environment
  • Technical writing skills is an advantage
  • SharePoint and Teams experience is an advantage
  • Experience in using data analytics systems and applications is a plus (i.e. PowerBI)
  • FIS GetPaid and Oracle ERP experience a plus

Professional Qualifications

  • Excellent communication skills written, oral and interpersonal
  • Client Relationship Management
  • Agile and able to adapt in a consultative environment
  • Knowledgeable, thorough and flexible
  • Experience in coaching and mentoring a team of professionals
  • Results focused with a strategic mindset
  • Highly motivated self-starter who is able to operate independently
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