Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Front Office Executive

Sigma Consulting Group570 open roles

Where
Abuja, Nigeria
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFront Office ExecutiveSigma Consulting Group · Abuja, Nigeria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sigma Consulting Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Front Office Executive

Reports To: Hospital Manager / Clinic Administrator Location: Abuja, Nigeria Employment Type: Full-Time Salary Range: 250,000 - 300,000 Monthly Experience Level: 3 - 5 Years Gender Preference: Female (Preferred)

Job Summary

The Front Office Executive serves as the first point of contact for all clients, visitors, and patients, ensuring a warm, professional, and efficient reception experience. This role combines customer service excellence, administrative efficiency, and communication precision to maintain seamless front-desk and operational support within the clinic.

The ideal candidate will possess a pleasant personality, excellent organizational skills, and strong communication abilities, with proven experience in healthcare, hospitality, or aesthetics environments.

Key Responsibilities

1. Client Reception & Visitor Management

  • Welcome and attend to clients, visitors, and patients in a courteous, professional manner.
  • Maintain a clean, organized, and visually appealing reception area at all times.
  • Manage visitor logs and ensure proper access control within the facility.

2. Communication & Correspondence

  • Answer phone calls, respond to emails, and handle all inquiries promptly and professionally.
  • Provide accurate information regarding the clinics services, procedures, and schedules.
  • Relay messages and coordinate communication between departments effectively.

3. Appointment & Schedule Management

  • Manage appointment bookings, confirmations, cancellations, and follow-ups.
  • Coordinate with doctors, nurses, and technicians to ensure smooth clinic operations.
  • Update daily appointment schedules and ensure minimal client waiting time.

4. Administrative & Office Support

  • Handle documentation, data entry, and filing of patient and administrative records.
  • Process client payments, issue receipts, and reconcile daily financial transactions.
  • Oversee incoming and outgoing mail, deliveries, and office supply inventory.

5. Client Relationship & Experience Management

  • Provide personalized service to enhance patient satisfaction and retention.
  • Follow up on client feedback, inquiries, and aftercare communication.
  • Support marketing and client engagement initiatives, including promotional events and campaigns.

6. Operational Support & Coordination

  • Assist management in maintaining front-office policies, procedures, and reports.
  • Ensure adherence to clinic standards of confidentiality, safety, and service quality.
  • Support team members in executing administrative and operational tasks efficiently.

Required Qualifications & Skills

Education:

  • Minimum of OND/HND/Bachelors Degree in Business Administration, Hospitality, Mass Communication, or a related field.
  • Additional certifications in Customer Service, Office Administration, or Front Desk Management will be an added advantage.

Experience:

  • Minimum of 3 - 5 years of front office, customer service, or administrative experience, preferably in a healthcare, hospitality, or aesthetics environment.

Technical Skills:

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience with clinic or appointment management software (EMR systems) is an advantage.
  • Strong organizational, multitasking, and documentation abilities.

Soft Skills:

  • Excellent verbal and written communication skills.
  • Friendly, approachable, and professional demeanor.
  • Strong attention to detail and time management.
  • Ability to work both independently and collaboratively.
  • High emotional intelligence, confidentiality, and composure under pressure.

Key Competencies

  • Customer service excellence and relationship management.
  • Professional presentation and interpersonal skills.
  • Problem-solving ability and adaptability in a fast-paced environment.
  • Positive attitude, initiative, and proactive mindset.

Compensation & Benefits

  • Competitive salary between 250,000 - 300,000 monthly (based on experience).
  • Health insurance coverage.
  • Performance-based incentives.
  • Paid leave and other statutory benefits.
  • Career growth and professional development opportunities.
  • Supportive and collaborative work environment.

How to Apply

Interested and qualified candidates should send their CV and Cover Letter to: https://www.mysigma.io/jobs/front-office-executive/

Subject Line: Application for Front Office Executive Abuja

Only shortlisted candidates will be contacted for the next stage of the recruitment process

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Sigma Consulting Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sigma Consulting Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sigma Consulting Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.