Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Hospital Quality Assurance Officer (Governance & Compliance)

Sigma Consulting Group570 open roles

Where
Lagos, Nigeria
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHospital Quality Assurance Officer (Governance & Compliance)Sigma Consulting Group · Lagos, Nigeria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sigma Consulting Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 5 days ago

The posting

Hospital Quality Assurance Officer (Governance & Compliance)

Industry: Healthcare / Hospital Services

Location: Ikeja, Lagos.

Employment Type: Full-Time

Reports To: Head of Quality

Salary: ₦350,000 – ₦500,000 Net Monthly (Negotiable based on experience)

Experience: Minimum of 3–5 years in Healthcare Quality Assurance, Clinical Governance, or Regulatory Compliance

Job Summary

Our client, a leading healthcare organization, is seeking a proactive and detail-oriented Hospital Quality Assurance Officer (Governance & Compliance) to support the implementation, monitoring, and continuous improvement of the hospital's Quality Management System (QMS).

The successful candidate will ensure compliance with ISO 9001:2015, SafeCare Standards, infection prevention and control (IPC) protocols, healthcare regulations, and internal governance frameworks. The role will also support quality improvement initiatives, audit readiness, risk management, patient safety, and regulatory compliance to drive operational excellence and improve patient outcomes.

Key Responsibilities

Quality Management & Continuous Improvement

  • Support the implementation and continuous improvement of the Hospital Quality Management System (QMS).
  • Assist in developing and executing the Annual Quality Improvement (QI) Plan.
  • Collect, analyze, and report departmental Key Performance Indicators (KPIs).
  • Monitor departmental quality performance and recommend improvement initiatives.
  • Coordinate continuous improvement projects using PDCA (Plan-Do-Check-Act) methodology.
  • Promote a culture of quality, patient safety, and operational excellence across the organization.

Clinical Governance & Risk Management

  • Manage the hospital's incident reporting and risk management database.
  • Monitor incident investigations and ensure timely implementation of Corrective and Preventive Actions (CAPA).
  • Support Root Cause Analysis (RCA) investigations and maintain appropriate documentation.
  • Track risk mitigation plans and monitor compliance with governance frameworks.

Quality Documentation & SOP Management

  • Maintain the hospital's document control system and quality records.
  • Ensure all policies, procedures, and Standard Operating Procedures (SOPs) are current, version-controlled, approved, and effectively communicated.
  • Coordinate periodic reviews of policies and quality documents.
  • Maintain quality records in compliance with regulatory requirements.

Audit & Regulatory Compliance

  • Support internal quality audits and external accreditation exercises.
  • Participate in ISO 9001:2015, SafeCare, and other healthcare quality assessments.
  • Monitor implementation of audit recommendations and corrective actions.
  • Maintain compliance evidence and audit readiness documentation.
  • Support compliance with healthcare regulatory bodies and statutory requirements.

Infection Prevention & Control (IPC)

  • Support infection prevention and control audits and compliance monitoring.
  • Conduct hand hygiene observations and compliance assessments.
  • Compile infection surveillance data and prepare reports.
  • Monitor adherence to IPC policies, protocols, and checklists.
  • Maintain IPC training records and documentation.

Data Privacy & Governance

  • Support compliance with the Nigeria Data Protection Act (NDPA) and other applicable data protection regulations.
  • Assist in preparing documentation for regulatory inspections and audits.
  • Maintain confidentiality of patient information and quality records.
  • Monitor compliance with data privacy policies.

Patient Experience & Service Quality

  • Compile and analyze patient satisfaction surveys and feedback.
  • Monitor patient complaints and ensure timely resolution.
  • Generate periodic reports on patient experience and service quality trends.
  • Recommend improvement initiatives to enhance patient satisfaction.

Reporting & Performance Monitoring

  • Prepare weekly and monthly quality performance reports.
  • Track quality indicators, compliance metrics, and audit outcomes.
  • Maintain quality dashboards for management review.
  • Provide reports that support informed management decision-making.

Qualifications & Requirements

Education

  • Bachelor's Degree in Nursing, Medical Laboratory Science, Healthcare Management, Public Health, Quality Management, or a related healthcare discipline.
  • Professional certifications in Quality Management, Healthcare Quality, ISO Lead Auditor, or Clinical Governance will be an added advantage.

Experience

  • Minimum of 3–5 years' experience in Quality Assurance, Clinical Governance, Healthcare Compliance, or Hospital Accreditation.
  • Experience supporting ISO 9001:2015, SafeCare, JCI, COHSASA, or similar healthcare quality standards is highly desirable.
  • Experience conducting internal audits and quality improvement initiatives.

Technical Knowledge

  • ISO 9001:2015 Quality Management Systems
  • SafeCare Standards
  • Clinical Governance Frameworks
  • Quality Improvement Methodologies (PDCA)
  • Root Cause Analysis (RCA)
  • CAPA Management
  • Infection Prevention & Control (IPC)
  • Risk Management
  • Healthcare Accreditation Standards
  • Document Control Systems
  • Nigeria Data Protection Act (NDPA)
  • Microsoft Office Suite (Excel, Word, PowerPoint)

Key Performance Indicators (KPIs)

  • Timeliness and accuracy of KPI reporting.
  • CAPA implementation and closure rate (Target: >95%).
  • Audit readiness and compliance score.
  • Policy and SOP review compliance.
  • Incident reporting completeness and data integrity.
  • Internal audit completion rate.
  • Quality improvement project implementation.
  • Infection prevention compliance rates.
  • Patient satisfaction improvement.
  • Regulatory compliance performance.

How to Apply

Interested and qualified candidates should send their updated CV to:

[email protected]

Subject Line: Hospital Quality Assurance Officer – Lagos

Only shortlisted candidates will be contacted.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Sigma Consulting Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sigma Consulting Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sigma Consulting Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.