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Open nowFirst seen 3 days ago

Housekeeping Supervisor

Sigma Consulting Group569 open roles

Where
Lagos, Nigeria
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Your applicationOpen nowHousekeeping SupervisorSigma Consulting Group · Lagos, Nigeria

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Housekeeping Supervisor

Location: Lekki-Ajah, Lagos Industry: Hospitality / Beach Resort Employment Type: Full-time Monthly Salary: 250,000 - 300,000 Accommodation: Provided Experience Required: Minimum of 5 years Work Schedule: 6:00 AM start time, one day off per week

About the Role

We are seeking an experienced and detail-oriented Housekeeping Supervisor to lead and manage all housekeeping operations at our luxury beach resort in Lekki-Ajah. The ideal candidate will be responsible for supervising housekeeping staff, ensuring impeccable cleanliness across all guest rooms and public areas, and maintaining a high standard of hygiene and guest satisfaction in line with resort hospitality standards. This role requires excellent leadership, organizational skills, and a proactive approach to maintaining an elegant and welcoming environment that reflects the resorts premium brand image.

Key Responsibilities

1. Staff Supervision and Training

  • Supervise, train, and motivate housekeeping staff to achieve and maintain high performance standards.
  • Prepare staff rosters and assign daily cleaning duties.
  • Conduct regular performance evaluations, feedback sessions, and team briefings.

2. Cleaning and Maintenance Oversight

  • Ensure all guest rooms, public spaces, and beach-adjacent areas are cleaned and maintained to the highest standards.
  • Conduct routine inspections to uphold cleanliness, sanitation, and maintenance quality.
  • Report and follow up on maintenance issues with relevant departments.

3. Inventory and Supplies Management

  • Monitor and manage inventory of linens, cleaning supplies, and guest amenities.
  • Ensure proper usage, care, and maintenance of cleaning tools and machinery.
  • Prepare requisitions for restocking and ensure cost-effective utilization of supplies.

4. Guest Relations and Service Quality

  • Respond promptly to guest inquiries, requests, or complaints in a professional manner.
  • Ensure guest satisfaction through attention to detail, personalized service, and prompt resolution of issues.
  • Maintain positive guest feedback scores and service reviews.

5. Safety, Hygiene, and Compliance

  • Enforce company policies and safety protocols within the housekeeping team.
  • Ensure compliance with hygiene, environmental, and health standards.
  • Conduct safety briefings and ensure staff adhere to resort cleanliness and sanitation guidelines.

6. Operational Efficiency and Collaboration

  • Work closely with Front Office, Maintenance, and Food & Beverage teams to ensure coordinated operations.
  • Contribute to developing efficient cleaning procedures and operational systems that enhance productivity and reduce costs.

Qualifications & Requirements

Education:

  • Bachelors Degree in Hospitality Management, Hotel Administration, or a related discipline (preferred).
  • Relevant certifications or diplomas in Housekeeping, Hotel Management, or Facility Management will be an added advantage.

Experience:

  • Minimum of 5 years of experience in a housekeeping role within the hospitality industry, with at least 3 years in a supervisory or managerial capacity.
  • Previous experience in a beach resort or hotel environment is highly desirable.

Skills and Competencies:

  • Strong leadership and team coordination skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in housekeeping operations, cleaning standards, and sanitation procedures.
  • Knowledge of inventory management and cost control.
  • High attention to detail, organization, and time management.
  • Ability to multitask and thrive in a fast-paced hospitality environment.

Compensation & Benefits

  • Competitive monthly salary: 250,000 - 300,000
  • Free on-site accommodation
  • Health and wellness support (where applicable)
  • Performance-based incentives and recognition programs
  • Professional development and training opportunities
  • Supportive and structured work environment
  • Opportunities for career growth within the organization

How to Apply

Interested and qualified candidates should forward their CV and a brief cover letter to: https://www.mysigma.io/jobs/housekeeping-supervisor/ using the subject line: Housekeeping Supervisor Beach Resort (LekkiAjah)

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