The posting
HR Officer
Industry: Healthcare / Pharmacy Location: Ajah Lagos Salary: 200,000 - 250,000 Monthly Experience: 2-4 Years
Job Summary
The HR Officer manages all human resources functions within a fast-paced healthcare/pharmacy environment. Responsibilities include recruitment, compliance, employee relations, performance management, HR administration, and talent development. The ideal candidate must be proactive, organized, detail-oriented, and experienced in healthcare HR operations.
Key Responsibilities
1. Talent Acquisition & Onboarding
- Manage full-cycle recruitment for clinical and non-clinical staff.
- Draft and publish job adverts.
- Screen, interview, and support hiring decisions.
- Plan and execute onboarding, orientation, and documentation.
2. Compliance & Regulatory Support
- Ensure compliance with Nigeria Labour Laws and healthcare regulations.
- Maintain employee licenses, certifications, and medical fitness documentation.
- Support audits, safety compliance, and policy adherence.
3. Employee Relations & Engagement
- Serve as primary contact for staff grievances and conflict resolution.
- Manage disciplinary processes in line with company policies.
- Promote an ethical, safe, and positive workplace culture.
4. Performance Management
- Coordinate the performance appraisal calendar and ensure timely reviews.
- Monitor performance metrics and follow up on improvement plans.
- Support managers in developing career progression paths.
5. Training & Development
- Identify training needs and recommend relevant learning initiatives.
- Maintain training compliance and documentation.
- Support continuous learning for clinical and non-clinical staff.
6. HR Administration & Records Management
- Maintain up-to-date and confidential HR records.
- Manage attendance, leave, timesheets, and HR documentation.
- Prepare monthly HR analytics and reports for management.
7. Compensation & Benefits Support
- Assist with payroll processing and ensure accuracy of salary inputs.
- Administer employee benefits and welfare programs.
- Track deductions, allowances, overtime, and statutory contributions.
8. Workforce Planning
- Support manpower planning and quota management.
- Ensure adequate staffing for pharmacy and healthcare operations.
- Track vacancy rates and turnover for management review.
Key Performance Indicators (KPIs)
1. Recruitment & Staffing Efficiency
- Fill-rate for open positions: 90100% within agreed timelines (24 weeks).
- Employee turnover rate: Maintain below 10% quarterly.
- Vacancy-to-hire timeline efficiency: Average < 25 days.
2. Compliance & Documentation
- 100% compliance with regulatory and HR documentation (licenses, certificates, contracts).
- Zero compliance violations during audits.
- 95100% accuracy in employee data on HRIS.
3. Employee Relations & Culture
- Resolution of employee grievances within 72 hours of escalation.
- At least 90% employee satisfaction in quarterly engagement surveys.
- Reduction in disciplinary cases through proactive engagement.
4. Performance Management
- 100% completion of bi-annual or annual performance reviews.
- Improvement plans implemented within 30 days for low performers.
- 80% achievement of departmental KPIs driven through HR support.
5. Training & Development
- Maintain 85100% mandatory training compliance, including healthcare safety training.
- Minimum 12 training sessions facilitated monthly.
- Track training ROI and employee skill improvement.
6. HR Administration & Attendance Management
- 98100% accuracy in leave and attendance records.
- Ensure HR reports are submitted on or before deadlines.
7. Payroll & Benefits Accuracy
- Payroll error rate maintained at 01% monthly.
- Timely payroll submission: 100% of deadlines met.
8. Workforce Planning
- Maintain staff shortage rate below 5%.
- Ensure optimal scheduling and shift coverage: Zero coverage gaps.
Qualifications & Requirements
- HND or B.Sc. in Human Resources, Business Administration, or related field.
- 2-4 years HR experience (healthcare/pharmacy experience preferred).
- CIPM, SHRM, or CIPD certification is highly desirable.
- Strong knowledge of HR best practices and labour laws.
- Excellent communication, problem-solving, and interpersonal skills.
- Proficiency in HRIS tools and Microsoft Office Suite.
- Ability to multitask and work under pressure.
Benefits
- Competitive salary (200,000 - 250,000).
- Health and welfare benefits.
- Professional development and HR training support.
- Supportive and collaborative work environment.
- Career growth opportunities within the healthcare sector.
How to Apply
Interested and qualified candidates should send their CV to [email protected] using HR Officer Ajah as the subject of the email.



