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Open nowFirst seen 5 days ago

HR Officer

Sigma Consulting Group570 open roles

Where
Lagos, Nigeria
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Your applicationOpen nowHR OfficerSigma Consulting Group · Lagos, Nigeria
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  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

HR Officer

Industry: Healthcare / Pharmacy Location: Ajah Lagos Salary: 200,000 - 250,000 Monthly Experience: 2-4 Years

Job Summary

The HR Officer manages all human resources functions within a fast-paced healthcare/pharmacy environment. Responsibilities include recruitment, compliance, employee relations, performance management, HR administration, and talent development. The ideal candidate must be proactive, organized, detail-oriented, and experienced in healthcare HR operations.

Key Responsibilities

1. Talent Acquisition & Onboarding

  • Manage full-cycle recruitment for clinical and non-clinical staff.
  • Draft and publish job adverts.
  • Screen, interview, and support hiring decisions.
  • Plan and execute onboarding, orientation, and documentation.

2. Compliance & Regulatory Support

  • Ensure compliance with Nigeria Labour Laws and healthcare regulations.
  • Maintain employee licenses, certifications, and medical fitness documentation.
  • Support audits, safety compliance, and policy adherence.

3. Employee Relations & Engagement

  • Serve as primary contact for staff grievances and conflict resolution.
  • Manage disciplinary processes in line with company policies.
  • Promote an ethical, safe, and positive workplace culture.

4. Performance Management

  • Coordinate the performance appraisal calendar and ensure timely reviews.
  • Monitor performance metrics and follow up on improvement plans.
  • Support managers in developing career progression paths.

5. Training & Development

  • Identify training needs and recommend relevant learning initiatives.
  • Maintain training compliance and documentation.
  • Support continuous learning for clinical and non-clinical staff.

6. HR Administration & Records Management

  • Maintain up-to-date and confidential HR records.
  • Manage attendance, leave, timesheets, and HR documentation.
  • Prepare monthly HR analytics and reports for management.

7. Compensation & Benefits Support

  • Assist with payroll processing and ensure accuracy of salary inputs.
  • Administer employee benefits and welfare programs.
  • Track deductions, allowances, overtime, and statutory contributions.

8. Workforce Planning

  • Support manpower planning and quota management.
  • Ensure adequate staffing for pharmacy and healthcare operations.
  • Track vacancy rates and turnover for management review.

Key Performance Indicators (KPIs)

1. Recruitment & Staffing Efficiency

  • Fill-rate for open positions: 90100% within agreed timelines (24 weeks).
  • Employee turnover rate: Maintain below 10% quarterly.
  • Vacancy-to-hire timeline efficiency: Average < 25 days.

2. Compliance & Documentation

  • 100% compliance with regulatory and HR documentation (licenses, certificates, contracts).
  • Zero compliance violations during audits.
  • 95100% accuracy in employee data on HRIS.

3. Employee Relations & Culture

  • Resolution of employee grievances within 72 hours of escalation.
  • At least 90% employee satisfaction in quarterly engagement surveys.
  • Reduction in disciplinary cases through proactive engagement.

4. Performance Management

  • 100% completion of bi-annual or annual performance reviews.
  • Improvement plans implemented within 30 days for low performers.
  • 80% achievement of departmental KPIs driven through HR support.

5. Training & Development

  • Maintain 85100% mandatory training compliance, including healthcare safety training.
  • Minimum 12 training sessions facilitated monthly.
  • Track training ROI and employee skill improvement.

6. HR Administration & Attendance Management

  • 98100% accuracy in leave and attendance records.
  • Ensure HR reports are submitted on or before deadlines.

7. Payroll & Benefits Accuracy

  • Payroll error rate maintained at 01% monthly.
  • Timely payroll submission: 100% of deadlines met.

8. Workforce Planning

  • Maintain staff shortage rate below 5%.
  • Ensure optimal scheduling and shift coverage: Zero coverage gaps.

Qualifications & Requirements

  • HND or B.Sc. in Human Resources, Business Administration, or related field.
  • 2-4 years HR experience (healthcare/pharmacy experience preferred).
  • CIPM, SHRM, or CIPD certification is highly desirable.
  • Strong knowledge of HR best practices and labour laws.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Proficiency in HRIS tools and Microsoft Office Suite.
  • Ability to multitask and work under pressure.

Benefits

  • Competitive salary (200,000 - 250,000).
  • Health and welfare benefits.
  • Professional development and HR training support.
  • Supportive and collaborative work environment.
  • Career growth opportunities within the healthcare sector.

How to Apply

Interested and qualified candidates should send their CV to [email protected] using HR Officer Ajah as the subject of the email.

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