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Open nowFirst seen 3 days ago

IT / Facility Support Officer

Sigma Consulting Group570 open roles

Where
Lagos, Nigeria
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Your applicationOpen nowIT / Facility Support OfficerSigma Consulting Group · Lagos, Nigeria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sigma Consulting Group's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

IT / Facility Support Officer

Industry: Healthcare / Oncology

Location: Lekki, Lagos

Employment Type: Full-Time

Reports To: Head of IT / Operations Manager

Salary: ₦250,000 – ₦300,000 Net Monthly

Experience: 2–3 Years

About the Role

We are seeking a proactive and technically competent IT / Facility Support Officer to provide first-line IT support while ensuring the smooth operation and maintenance of the organization's facilities. The successful candidate will be responsible for supporting end-users, maintaining IT infrastructure, coordinating facility maintenance activities, and ensuring a safe, secure, and efficient working environment.

The ideal candidate should possess strong troubleshooting skills, excellent organizational abilities, and the capacity to manage both technology and facility-related operations in a fast-paced healthcare environment.

Key Responsibilities

IT Support

  • Provide first-level technical support for hardware, software, printers, and network-related issues.
  • Install, configure, and maintain desktops, laptops, mobile devices, and peripheral equipment.
  • Manage user accounts, email setup, and access permissions.
  • Monitor and maintain network connectivity, internet services, and Wi-Fi infrastructure.
  • Perform routine system updates, backups, antivirus management, and preventive maintenance.
  • Maintain IT asset inventory and documentation.
  • Escalate complex technical issues to external vendors or senior IT personnel where necessary.

Facility Management

  • Coordinate routine maintenance of office and healthcare facilities.
  • Monitor the functionality of electrical, plumbing, air-conditioning, and other building systems.
  • Liaise with vendors and service providers for repairs and preventive maintenance.
  • Ensure office equipment and facilities remain operational at all times.
  • Monitor cleanliness, safety, and general upkeep of the premises.

Health, Safety & Compliance

  • Support compliance with health, safety, and facility management standards.
  • Conduct routine facility inspections and report maintenance issues.
  • Assist in implementing workplace safety procedures and emergency response plans.
  • Ensure proper documentation of maintenance schedules and vendor activities.

Administrative Support

  • Maintain records of IT assets, maintenance activities, and service requests.
  • Prepare periodic reports on IT performance and facility maintenance.
  • Support office setup, relocations, and infrastructure improvements.
  • Perform other duties assigned by management.

Qualifications

  • Bachelor's Degree or HND in Computer Science, Information Technology, Computer Engineering, Facilities Management, or a related discipline.
  • Professional certifications such as CompTIA A+, Network+, ITIL, CCNA, or related certifications are an added advantage.

Experience

  • Minimum of 2–3 years' experience in IT Support, Facilities Management, or a similar role.
  • Experience working within a healthcare or corporate environment is an added advantage.
  • Hands-on experience supporting Windows operating systems, networking, and office infrastructure.

Skills & Competencies

  • IT troubleshooting and technical support.
  • Basic networking and systems administration.
  • Hardware and software installation.
  • Facility maintenance coordination.
  • Vendor and contractor management.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Problem-solving and analytical thinking.
  • Ability to prioritize tasks and work independently.
  • Proficiency in Microsoft Office Suite.

Key Performance Indicators (KPIs)

  • IT system uptime and response time.
  • Resolution time for IT support tickets.
  • Facility maintenance completion rate.
  • Availability of office equipment and infrastructure.
  • User satisfaction with IT support services.
  • Compliance with maintenance schedules and safety standards.
  • Accuracy of IT asset and maintenance records.

How to Apply

Interested and qualified candidates should send their updated CV to:

[email protected]

Subject Line: IT / Facility Support Officer – Lekki

Only shortlisted candidates will be contacted.

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    The review screen in CV Rocket: how each CV was read, round by round.

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