Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Service Delivery/Customer Service Executive

Sigma Consulting Group570 open roles

Where
Lagos, Nigeria
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService Delivery/Customer Service ExecutiveSigma Consulting Group · Lagos, Nigeria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sigma Consulting Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Service Delivery/Customer Service Executive

Location: Ikeja (Office-based) Salary: 150,000 Base + OTE up to 200,000/month Employment Type: Full-time (Monday - Friday)

About Our Client

Our client, Nigerias first professional home medical testing service, founded in 2021 to solve healthcare accessibility challenges such as long clinic queues, traffic congestion, and time constraints. By combining technology with certified healthcare professionals, our client delivers hospital-quality diagnostics directly to patients homes and workplaces. The companys mission is to democratize access to quality medical testing, with a vision to become Africas leading home healthcare platform. Our client operates on the values of excellence, integrity, innovation, privacy, and dignity, and is redefining the future of patient-centered healthcare in Nigeria.

Role Summary

The Service Delivery/Customer Service Executive will ensure smooth operations, administrative processes, and customer support, guaranteeing top-quality service from booking through to test results delivery.

Key Responsibilities

  • Handle customer calls, inquiries, and service bookings.
  • Coordinate schedules for phlebotomists and field staff.
  • Maintain accurate records of clients and transactions.
  • Monitor service delivery quality and provide feedback.
  • Resolve customer complaints in a timely manner.
  • Collaborate with cross-functional teams to improve client satisfaction.

Qualifications

  • OND/HND/B.Sc. in Business Administration, Operations, or related field.
  • Minimum 2 years experience in customer service, operations, or administration.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Proficiency in MS Office, CRM systems, and digital tools.
  • Strong communication and people management skills.

Benefits

  • Competitive base salary with performance bonuses.
  • Health benefits and professional training opportunities.
  • Monday-Friday work schedule.
  • Structured career progression in service delivery and operations.

How to Apply

Interested and qualified candidates are invited to send their CV and a cover letter (stating their relevant experience and availability) to: https://www.zenrox.io/jobs/service-delivery-customer-service-executive/ Subject Line: Application Service Delivery/Customer Service Executive (Ikeja)

Only shortlisted candidates will be contacted for interviews.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Sigma Consulting Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sigma Consulting Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sigma Consulting Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.