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Open nowPosted 8 days ago

Technical Account Manager

Signzy20 open roles

Where
Gurgaon
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Your applicationOpen nowTechnical Account ManagerSignzy · Gurgaon

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 8 days ago

The posting

🚀 We're Hiring | Technical Account Manager

📍 Location: Gurgaon

💼 Experience: 2–3 years

⏱️ Joining Preference: Immediate Joiners

About the Role

We are looking for a Technical Account Manager who can manage enterprise client relationships and ensure a smooth onboarding and implementation experience. The ideal candidate should have experience working with customer onboarding platforms, a good understanding of APIs, and strong client coordination and communication skills.

Key Responsibilities

  • Manage end-to-end onboarding and implementation for enterprise clients.
  • Act as the primary point of contact for clients throughout the onboarding journey.
  • Understand client requirements and coordinate with internal teams to ensure timely delivery.
  • Build and maintain strong relationships with enterprise clients.
  • Troubleshoot and coordinate resolution of client issues by working closely with relevant internal teams.
  • Work with clients to understand technical requirements and provide appropriate solutions.
  • Coordinate with Product, Technology, Operations, and other stakeholders to ensure smooth execution.
  • Maintain regular communication with clients and provide timely updates on project progress.
  • Support client requirements related to APIs and integrations.
  • Identify opportunities to improve the overall customer onboarding and experience.

What We're Looking For

  • 2–3 years of experience in Technical Account Management, Customer Success, Client Success, Implementation, or a similar role.
  • Experience working with customer onboarding platforms.
  • Experience managing enterprise clients, preferably in the BFSI domain.
  • Good understanding of APIs and integrations.
  • Strong client communication and coordination skills.
  • Ability to manage multiple stakeholders and priorities effectively.
  • Strong problem-solving and relationship management skills.
  • Immediate joiners will be preferred.
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