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Open nowPosted 3 days ago

Operational Chain Manager

Site kandidaatervaring37 open roles

Where
Netherlands
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Your applicationOpen nowOperational Chain ManagerSite kandidaatervaring · Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Site kandidaatervaring's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Site kandidaatervaring postings stay open a median of 13 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 3 days ago

Site kandidaatervaring median: 13 days open

The posting

Job Description

In this role, you will:

  • Monitor and analyze service performance, translating data and insights into actionable improvements.
  • Develop and manage the continuous improvement roadmap, aligning priorities and coordinating backlogs with internal and external stakeholders.
  • Define, align and monitor service KPIs and OKRs to drive operational excellence.
  • Prioritize technical improvements and technical debt together with Tech Units, vendors and business stakeholders.
  • Drive standardization and simplification of our IT landscape, ensuring operational requirements are considered in new initiatives.
  • Proactively engage stakeholders to identify opportunities to improve service quality and customer experience.
  • Remove operational obstacles, facilitate decision-making and ensure improvements are successfully implemented.

You'll have the opportunity to make a real impact on the reliability, efficiency and future development of our B2B services.

What you bring

You're a proactive and results-driven professional who combines strong technical expertise with the ability to connect people, challenge existing processes and turn complex challenges into practical solutions.

You understand how to navigate a complex organization, balance different stakeholder interests and create momentum for continuous improvement.

What we're looking for:

  • HBO or university-level education, preferably in a technical field.
  • At least 5 years of experience in a technical or operational role within the telecom or ICT industry.
  • Strong technical understanding of ICT infrastructure, IT operations and/or mobile telecommunications.
  • Proven experience in coordinating complex initiatives involving multidisciplinary teams, vendors and business stakeholders.
  • Strong analytical skills, with the ability to translate operational data, KPIs and insights into improvement opportunities.
  • Excellent stakeholder management and communication skills, combined with organizational awareness and influencing skills.
  • A structured, proactive and results-oriented approach, with a strong focus on continuous improvement and customer experience.
  • Comfortable working in an environment where services operate 24/7.
  • Excellent verbal and written communication skills in both Dutch and English.
  • Knowledge of VodafoneZiggo's organization and technology landscape is an advantage.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Site kandidaatervaring's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Site kandidaatervaring's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Site kandidaatervaring's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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