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Open nowFirst seen 3 days ago

Solutions Engineer, Implementation & Delivery–E-AI - NYC, Austin TX & San Fran

Sivad Consulting50 open roles

Where
San Francisco, California, United States
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Your applicationOpen nowSolutions Engineer, Implementation & Delivery–E-AI - NYC, Austin TX & San FranSivad Consulting · San Francisco, California, United States

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Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Solutions Engineer, Implementation & Delivery – E-AI

NYC, Austin, TX, or San Francisco, CA

$150k to $200k

We need someone with 3–7 years of experience in solutions engineering, implementation engineering, or technical account management who has owned end-to-end technical implementations for enterprise SaaS customers. You should be comfortable working across APIs, system integrations, and configuration-heavy platforms, and have a track record of driving successful customer go-lives in complex, multi-stakeholder environments. Bonus points if you've worked at a high-growth startup, have CRM implementation experience, or come from a consulting-to-PM background with strong technical foundations.

Responsibilities

  • Own the full technical implementation lifecycle for enterprise housing customers — from sales handoff through scoping, configuration, testing, and go-live
  • Partner closely with Sales on deal handoffs and with Customer Success Managers and Engagement Managers to deliver a seamless, coordinated customer experience
  • Scope implementation requirements with customers, map their workflows, and translate them into actionable implementation plans tailored to their operational model
  • Manage multiple concurrent implementations across product verticals, ensuring each customer is set up for long-term success from day one
  • Travel on-site to customer locations (~25% travel) to build relationships and manage implementations in person
  • Work within the data and API layer — managing integrations, understanding customer data trends, and ensuring correct data migration into their platform
  • Serve as the internal voice of the customer, synthesizing implementation learnings into actionable feedback for Product and Engineering teams
  • Contribute to scalable internal assets including playbooks, configuration templates, and onboarding frameworks that raise the bar for the broader team
  • Hand off completed implementations to post-implementation Solutions Engineers (Product Experts) for ongoing support and optimization

Tech stack

  • APIs, System Integrations, SQL, Looker, Tableau, BI Tools, SaaS Platforms, AI/ML Platforms, CRM Platforms, Data Migration

Education

  • Bachelor's Degree – CS or Engineering (Required)
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