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Open nowPosted 12 days ago

Support Skipper

Skipper8 open roles

Where
Charlotte, United States
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Your applicationOpen nowSupport SkipperSkipper · Charlotte, United States

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 12 days ago

The posting

Support Skipper Job Post

Be the first friendly face guests see and make every visit seamless and memorable.

📍 Charlotte | 💼 Hourly | ⏰ Part-Time with weekends required

At Skiptown, Our Core Values Drive Everything We Do:

  • Pursue Results: We work with purpose and deliver on expectations.
  • Act with Integrity: We do the right thing, every time, even when no one’s watching.
  • Wow Every Time: From safety to service, we go above and beyond.
  • Stronger Together: We support our teammates, communicate openly, and grow as one team.

As a Skiptown Support Skipper, you’ll set the tone for every guest experience. From greeting clients and answering questions to managing bookings and supporting smooth check-ins and check-outs, you’ll make sure everything runs seamlessly at the front desk. If you love helping people, staying organized, and creating great first impressions, this role is for you.

What You’ll Do:

  • Welcome guests warmly and provide prompt, friendly service
  • Answer questions about services, memberships, pricing, and events
  • Assist with daycare, boarding, and grooming check-ins and check-outs
  • Manage bookings and reservations using Skiptown’s software
  • Process payments for services, memberships, and retail sales
  • Promote Skiptown memberships, services, and special offers
  • Keep the front desk and lobby clean, organized, and guest-ready
  • Communicate updates and important information between guests and team members
  • Document and escalate guest concerns or incidents as needed

You Might Be a Perfect Fit If:

  • You’re friendly, approachable, and love helping people (and pups!)
  • You thrive in a fast-paced environment where every day is different
  • You’re organized and can manage multiple tasks at once
  • You’re calm under pressure and great at problem-solving
  • You enjoy working as part of a collaborative team

Bonus if You Have:

  • Customer service, hospitality, or front desk/concierge experience
  • Experience in a pet care environment or knowledge of pet services
  • Familiarity with scheduling or booking software

Musts & Physical Requirements

  • Ability to stand, walk, and move for extended periods during shifts
  • Ability to safely lift and handle up to 30 lbs
  • Comfortable working in an environment with dogs, pet hair, and occasional messes

What We Offer:

  • Membership Perks to Skiptown
  • Cha-Ching Fridays! (We get paid weekly)
  • Employee discounts on all Skiptown services
  • $15 Dog Daycare
  • Free DoorDash DashPass subscription
  • 50% discount on The Farmer’s Dog fresh pet food
  • Discounted pet insurance through Spot

Next Steps:

If you’re ready to create great first impressions, support smooth operations, and be the friendly connection between guests and our team, Skiptown is your spot.

👉 Apply now and help every guest feel welcome from the moment they walk in.

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