Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 167 days ago

Service Manager [1432]

Skyelia66 open roles

Where
Chicago, IL
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService Manager [1432]Skyelia · Chicago, IL

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Skyelia's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 167 days ago

The posting

About:

  • Full-time position
  • Location: Chicago, IL

The Role:

JOB OVERVIEW:

  • The Area Service Manager is the principal service executive of the Area responsible for generating and retaining revenue and profit from our customers.
  • The Area Service Manager is responsible for creation and implementation of the Area service plan and making necessary recommendations to the General Manager and management team as well as work to position the company as the value leader in the market segments in which we compete.

KEY RESPONSIBILITIES:

  • Service Manager must regularly meet with key customers, assess current service levels, identify emerging and or unmet needs, and implement corrections and or recommendations that improve service effectiveness.
  • Retain target customer base through relationship building and renewing contracts.
  • Achieve Service department goals in budget, customer retention, revenue and profit growth, and material control.
  • With Area Management team, develop area pricing and contract terms strategy for each market segment.
  • Recruit, hire and train all service members in a timely manner on service, revenue growth, product knowledge, negotiation, industry knowledge, pricing and profitability.
  • Advise the management team of competitive trends.
  • Responsible for service administration, including systems adherence, compensation and reports.
  • Protect company resources including members, material and fleet resources by following all company policies.
  • Be a leader in executing strategies to achieve new company initiatives.
  • Conduct regular performance reviews/”get-togethers.”

QUALIFICATIONS:

  • Education - College Degree a plus.
  • Proven leader with ability to manage, inspire and motivate a large service team inclusive of Managers, Supervisors and Route Service Representatives.
  • Team player that works well with all Area operating departments.
  • Strategic operating focus focused on outstanding customer service.
  • Strong negotiation skills.
  • Communicate in a clear, confident manner as an authority on service-deliverables.
  • Comfortable with face-to-face communication with customers and the ability to build rapport.
  • Strong curiosity to learn about current issues that affect our customers and the ability to uncover issues our customers are not aware of yet.
  • Self-starter with ability to seek out alternative solutions to unclear and complicated issues.
  • Understands another’s point of view.
  • Extremely flexible and can handle sudden changes to routine.
  • Ability to develop relationships with external and internal customers.
  • High sense of urgency and follow through.
  • Reliable, disciplined, trustworthy and uses a commonsense approach to customer issues.
  • Highly organized and uses time efficiently.
  • Leader with coaching ability.
  • Comfortable with technology.

OTHER:

  • Current driver’s license and good driving record.
  • Successfully pass hair follicle drug test.
  • Candidates must pass a background check and drug screening (no THC allowed)
  • This role is part of a lean team structure—the manager may need to step in operationally if routes are uncovered (e.g., if a rep calls off and backup options are unavailable)

Must Have:

  • Proven leadership experience managing a team that includes supervisors and front-line service representatives — with demonstrated ability to hold team members accountable, including terminations
  • Direct experience recruiting, interviewing, and hiring service staff
  • Experience managing operational metrics budget, customer retention, revenue/profit growth, and/or material control

Nice to Have:

  • Background from a uniform/linen/medical laundry service environment (e.g., UniFirst, ImageFIRST, Superior, Novo, or comparable). However, strong leaders from outside the industry (e.g., FedEx) have been successful in this role as well.
  • College degree
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Skyelia's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Skyelia's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Skyelia's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.