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Open nowPosted 98 days ago

Assistant Ticketing & Broadcast Media Manager

slu42 open roles

Where
SLU Saint Louis, MO
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Your applicationOpen nowAssistant Ticketing & Broadcast Media Managerslu · SLU Saint Louis, MO

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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. slu postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 98 days ago

slu median: 4 days open

The posting

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

The Assistant Ticketing & Broadcast Media Manager is responsible for developing and maintaining strong relationships with season ticket holders, mini-plan and individual game buyers and all SLU Athletics constituents. This position is also responsible for managing the day-to-day operation of the ESPN+ streaming platform. This position works primarily with fall ticketed sporting events (Men’s Soccer, Women’s Soccer, and Volleyball) and winter ticketed sports (Men’s & Women’s Basketball).

PRIMARY JOB RESPONSIBILITIES

  • Provides superior customer service to ensure a positive experience for all our patrons
  • Fields in-bound calls and emails for ticket sales and customer service inquiries
  • Assists in the promotion, sales and distribution of season tickets, groups, partial plans and single game tickets
  • Leads the interviewing, hiring and training of student workers on an as needed basis (including identifying, scheduling and training SLU student workers for ESPN+ productions including talent, producer/director, replay operator, graphic operator, camera operator and engineer)
  • Manages the complimentary staff and donation ticket requests including fulfillment and documentation
  • Performs various financial and operational duties, to include payment processing, financial reconciliation, ticket inventory management, invoicing and mailing fulfillment
  • Follows and understands the streaming minimum requirements set forth by the Atlantic 10 Conference related to the A-10/ESPN media rights agreement
  • Works with the Atlantic 10 Conference to schedule ESPN+ events in collaboration with ESPN
  • Works in collaboration with various groups to create and distribute postgame melts of events
  • Works additional athletic events as needed; stays up-to-date with emerging trends in streaming technology
  • Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong knowledge of video production and social media
  • Proven ability to work independently, prioritize, and complete tasks in a timely manner
  • Excellent communication skills required for working with diverse groups
  • Strong written communication skills; excellent organizational skills with accuracy and attention to detail
  • Demonstrated appreciation for diversity and inclusion

MINIMUM QUALIFICATIONS

  • Bachelor’s degree
  • Two years of related experience
  • Ability to work non-traditional hours including nights and weekends; willingness to travel, as needed

PREFERRED QUALIFICATIONS

  • N/A

Function

Athletic Support

Scheduled Weekly Hours:

40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.

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