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Open nowPosted 34 days ago

大客户交付专家

smallrig/index49 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now大客户交付专家smallrig/index · Shenzhen, Guangdong, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on smallrig/index's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 34 days ago

The posting

一、岗位使命 作为大客户部交付体系的「总调度」，负责把销售承诺转化为可执行、可跟踪、可验收的交付计划，在客户预期、资源投入与商业收益之间找到最优解，保障重点客户项目按期高质量交付，推动客户价值落地与续约、增购。

二、岗位职责与任职要求 1.交付方案与计划统筹在立项及合同谈判阶段前置介入，负责项目交付计划的制定、拆解与基线管理，输出里程碑计划、资源排期、依赖矩阵、验收标准与上线方案； 2.项目过程管控，牵头管理项目主计划，统筹跨部门资源，跟踪关键路径与阶段产出，确保按期交付；组织项目周会、阶段评审与风险例会，推动问题闭环，沉淀项目计划模板、交付流程、风险库与复盘机制，持续提升大客户交付的标准化与可复制性。 3.客户关系与价值交付，作为项目层面的核心交付接口，与客户方关键干系人对齐期望、同步进展、管理预期，维护信任关系；牵头阶段性验收与价值复盘，以业务结果而非单纯上线作为交付衡量标准，支撑续约、增购与口碑传播； 4.数据与经营支撑，建立并维护项目交付台账，输出交付进度、资源投入、风险与回款状态等数据看板，支撑部门经营决策；参与大客户交付方法论、最佳实践与案例沉淀，为团队提供可复用的工具与模板。

1. 基本要求 : 本科及以上学历，计算机、信息管理、工商管理等相关专业优先； 5年以上项目交付、项目计划管理或客户成功相关经验，其中至少2年服务中大型企业客户； 2.专业能力: ①，PMP证书持有者优先 ②，PGMP证书持有者优先 ③，精通项目计划编制与进度管控方法（如关键路径、里程碑管理、WBS、风险矩阵等），具备复杂项目的整体把控能力； ④，熟悉企业级项目交付全流程（需求、方案、开发、测试、上线、验收、运维），能读懂技术方案并判断可行性；

3.通用素质 ①，具备极强抗压能力，能同时管理多个重点客户项目，适应阶段性高强度节奏。 ②，具备较强跨部门协同与冲突处理能力，拥有多头汇报经验者优先，能在大客户高压场景下稳定推进项目； ③，良好的沟通表达与文档能力，能独立输出高质量的项目计划、汇报材料与复盘报告； ④，客户导向，能在坚持专业判断与满足客户诉求之间找到平衡；强责任心与owner意识，对结果负责，面对问题主动担责并推动解决；

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