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Open nowPosted 3 days ago

Bilingual Medical Receptionist (English and Spanish Speaking )

snappycx39 open roles

Where
Colombia, Remote
Work mode
Remote
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Your applicationOpen nowBilingual Medical Receptionist (English and Spanish Speaking )snappycx · Colombia, Remote
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  5. 34.0%30 days
This job: posted 3 days ago

The posting

Bilingual Medical Receptionist (English & Spanish)

Work Arrangement: Fully Remote Schedule: Full-time or Part-time, depending on client requirements Availability: U.S. business hours Experience: 3+ years in U.S. healthcare

About the Role

One of our U.S.-based healthcare clients is looking for an experienced Bilingual Medical Receptionist to support front-office operations and patient communication.

The ideal candidate has hands-on experience in a U.S. medical practice, clinic, hospital, or outpatient healthcare setting and is fluent in both English and Spanish.

This is a patient-facing medical reception role. Candidates whose experience is limited to general customer service or call center roles without medical reception or healthcare experience may not be considered.

Key Responsibilities

  • Answer inbound patient calls in English and Spanish.
  • Schedule, reschedule, and cancel patient appointments.
  • Register patients and update demographic information.
  • Manage patient messages, follow-ups, and administrative requests.
  • Enter and maintain accurate patient information in the EMR/EHR.
  • Verify insurance eligibility and benefits when required.
  • Handle incoming and outgoing faxes and patient communications.
  • Route clinical questions and provider-related requests appropriately.
  • Maintain patient confidentiality and follow HIPAA requirements.

Requirements

  • 3+ years of experience in U.S. healthcare.
  • Previous experience as a Medical Receptionist, Medical Front Desk or similar healthcare role.
  • Experience working directly with patients in a U.S. healthcare setting.
  • Fluent in English and Spanish, spoken and written.
  • Experience with patient scheduling and registration.
  • Experience using an EMR/EHR system.
  • Strong communication, organization, and attention to detail.
  • Ability to work independently in a remote environment.
  • Availability to work during required U.S. business hours.

Preferred

  • Insurance eligibility and benefits verification experience.
  • Experience handling high-volume patient calls.
  • Experience with EMR/EHR platforms such as Athenahealth, Tebra, eClinicalWorks, Practice Fusion, Epic, SimplePractice, or similar systems.
  • Previous remote experience supporting U.S. healthcare practices.

Core Skills

Medical Reception | Medical Front Desk | Patient Scheduling | Patient Registration | EMR/EHR | Insurance Verification | Patient Communication | Healthcare Administration | HIPAA | Spanish | English

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