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Open nowPosted 232 days ago

Q-Com Logistics Executive

SNITCH31 open roles

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Your applicationOpen nowQ-Com Logistics ExecutiveSNITCH

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 232 days ago

The posting

Department: Logistics Operations

Reports to: Logistics Head

Location: Bangalore - HQ, Store visit Across cities.

About SNITCH: -

SNITCH is more than a men’s clothing brand it’s a fast-fashion movement inspired by global trends and designed for the modern, fashion-forward man. We break away from the ordinary to deliver bold, trend-driven styles with unmatched speed and creativity. Innovation and excellence lie at the heart of everything we do.

At SNITCH, we’re looking for passionate individuals who thrive in fast-paced environments and want to be a part of something exceptional. If creating streamlined processes, solving real-time challenges, and delivering on execution excite you this is the role for you.

Job Overview: -

As a Q-Com Logistics Executive, you will serve as the backbone of store-level Q-commerce order execution. You will coordinate closely with Store Omni Champions and courier partners to ensure timely handovers and seamless deliveries within defined timelines.

You will monitor Q-commerce logistics operations across multiple stores and cities, proactively identify and resolve bottlenecks, and ensure smooth last-mile execution. This role plays a critical part in driving customer satisfaction through real-time monitoring, strong cross-functional coordination, and proactive problem-solving.

Key Responsibilities: -

  • Monitor and manage daily Q-Com order flow across multiple stores.
  • Supervise store-level handovers, ensuring order readiness and operational compliance.
  • Coordinate with courier partners for timely pickups, in-transit updates, and on-time deliveries.
  • Track, investigate, and resolve delivery exceptions, escalations, and customer-impacting issues.
  • Maintain real-time visibility of orders through the Control Tower dashboard.
  • Liaise with internal stakeholders (Operations, Technology, and Customer Support teams) to address system or process gaps.
  • Ensure adherence to defined SLAs and continuously work toward improving last-mile performance.

Key Skills and Competencies:

  • Strong problem-solving mindset with attention to detail.
  • Basic understanding of logistics and courier operations.
  • Customer-centric approach with high ownership and accountability.
  • Strong communication and coordination skills.
  • Proficiency in MS Excel, Google Sheets, and dashboard monitoring tools.
  • Ability to work in a fast-paced, dynamic retail environment.

Preferred Qualifications:

  • HSC/Graduate in any discipline (preferably Operations, Logistics, or Supply Chain).
  • 1–3 years of experience in E-commerce operations, logistics, or control tower roles.
  • Experience coordinating with courier partners and handling escalations.

What We Offer:

  • Competitive Salary: We offer a competitive salary package to reward your skills and experience.
  • Hands-on Experience: Gain practical experience and exposure to various aspects of logistics and supply chain management within the apparel industry.
  • Professional Growth: Work alongside industry professionals who are dedicated to enhancing your learning and providing valuable insights.
  • Awesome Gen Z Culture: Join a dynamic, forward-thinking team that thrives on collaboration, innovation, and a positive work environment.
  • Employee Discount: Enjoy special discounts on our brand's products as a valued member of our team.
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