The posting
Australian Citizens residing in Australia only respond.
- Contract start 01 October 2023 to 12 months, 2 x 12 months extensions.
- Australian Citizen, Clearance, Adelaide, Brisbane, Canberra, Melbourne role.
Send your responses to [email protected]
Services Australia is seeking to identify suitable Candidates to perform the role of Business
Analysts, Systems Analysts and Solution Design Managers up to manager levels to support
the agency to document business requirements, capture business needs, and design, create,
evaluate, and document ICT solutions in new and existing ICT systems.
Business Analysts analyse and integrate information provided by customers, staff,
Information Technology (IT) professionals, executives, and other internal and external
stakeholders. They are responsible for understanding the core needs and requirements of
stakeholders and the agency. Business Analysts often play a central role in aligning the
needs of business units with the capabilities delivered by IT or business activities and may
serve as a translator between stakeholder groups. Business Analysts exercise a degree of
independent judgement and make decisions within defined parameters that rely on skills and
knowledge.
The level of Security Clearance required for a Role will be confirmed at the time of Contract.
Job Title Director Business Analyst
APS Equivalent Level EL2
Main Duties Duties may include, but not limited to, some or all of the following:
clearly define and clarify business needs to create an action plan,
solution report or business case for consideration of senior executives
understand stakeholder requirements and concerns to meet their
needs in line with the agency's strategic direction and themes
determine business analysis approaches that may include specifying
team roles, deliverables, analysis techniques or stakeholder
communication
identify and recommend business improvements for consideration by
senior executives and coordinate the analysis, verification, and
validation on the recommended improvements
increase engagement with a range of key stakeholders to effectively
understand cross business functions
facilitate and lead communication across business units to represent
the views of the agency at a range internal and external forums with
various stakeholders
manage, produce, and review business analyst artefacts and
documents that may include risk analysis, scope modelling, problem
tracking and sequence diagrams
prepare, drive, and manage change management plans and/or
communication plans
determine, prepare, perform brainstorming, workshops, prototyping,
observation, or interviews, and confirm or report on results
oversee the development of strategic and business requirement
documentation and ensure requirements are clearly understood by
others
oversee and manage the development of strategic and business
requirements dependencies and relationships, ensuring requirements
are clearly understood
define the process that will be used to approve requirements for
implementation and manage change to the solutions or requirements
scope
determine deliverables by considering a range or internal and external
factors
conduct comprehensive risk analysis and problem tracking to mitigate
potential issues
manage the performance of business analysis activities to ensure they
are executed as effectively as possible, including deciding on metrics
to measure work
determine business analyst deliverables, the scope of work for the
business analysis activities, resource allocation and estimates for
business analyst work
identify and define why a business change or capability is required for
the agency and/or conduct a capability gap analysis
assess, validate, and report on solutions to determine how closely the
solution meets the agencys objectives
develop strategic plans for work area or team and consider work in the
context of future strategic priorities
Main skills/attributes Ability to:
understand the audience and context, while anticipating responses to effectively tailor communication and communication style
perform high level research, complex analysis and problem solving to form defensible conclusions based on clear evidence
develop and manage key strategic relationships with a broad range of internal and external key stakeholders
collaborate, negotiate, and influence stakeholders to achieve quality outcomes for work area and the agency
facilitate a diverse range of groups, workshops, and meetings
manage and resolve conflict using appropriate strategies, ensuring suitable outcomes for the parties involved
demonstrate high level system, strategic and lateral thinking with a cognitive view
make balanced decisions using professional judgement in the context of a complex, ambiguous and changing environment
think strategically, understand linkages and develop long term plans
Every application requires to address selection criteria as part of application submission.
Please complete the below forms.
Candidate Application form
Candidate Referee Report
