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Open nowFirst seen 4 hours ago

Ford Warranty Administrator

Springfield Ford4 open roles

Where
Springfield, PA
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Your applicationOpen nowFord Warranty AdministratorSpringfield Ford · Springfield, PA

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: first seen 4 hours ago

The posting

NOW HIRING: FORD WARRANTY ADMINISTRATOR

Springfield Ford | Service Department

Are you detail-oriented, organized, and experienced in automotive warranty administration? Springfield Ford is looking for a motivated and dependable Ford Warranty Administrator to join our Service Department team!

We are seeking a professional who takes pride in accuracy, understands dealership warranty processes, and can help ensure warranty claims are submitted correctly and processed efficiently.

Key Responsibilities

  • Prepare, review, submit, and track Ford warranty claims in accordance with Ford Motor Company policies and procedures.
  • Verify repair orders, technician stories, labor operations, parts, causal parts, and supporting documentation for accuracy.
  • Review warranty repair orders for completeness, proper coding, and compliance before claim submission.
  • Monitor outstanding, rejected, returned, and unpaid warranty claims and follow up to ensure timely resolution.
  • Process warranty adjustments, corrections, resubmissions, and chargebacks as needed.
  • Maintain accurate warranty records and documentation for audits and compliance reviews.
  • Work closely with Service Advisors, Technicians, Parts Department personnel, and Service Management to resolve warranty issues.
  • Review warranty policies, bulletins, and program updates to ensure compliance with Ford requirements.
  • Assist with warranty audits and identify opportunities to improve claim accuracy and reduce chargebacks.
  • Maintain confidentiality and protect customer and dealership information.

Qualifications

  • Previous automotive dealership warranty administration experience preferred.
  • Ford warranty experience and familiarity with Ford warranty claim procedures strongly preferred.
  • Knowledge of dealership repair orders, labor operations, parts, and service department processes.
  • Strong attention to detail and excellent organizational skills.
  • Proficiency with dealership management systems and Microsoft Office applications.
  • Excellent communication, problem-solving, and time-management skills.
  • Ability to manage multiple priorities and meet deadlines independently.
  • A team-oriented attitude and commitment to accuracy and customer satisfaction.

What We Offer

  • Competitive pay based on experience.
  • Opportunity to work with an established Ford dealership.
  • Professional development and training opportunities.
  • A supportive, team-focused work environment.
  • The opportunity to make a direct impact on dealership profitability and service department performance.

The Ideal Candidate

Our ideal candidate understands that every warranty claim matters. You will play a critical role in protecting dealership revenue, minimizing rejected claims, maintaining compliance, and keeping the warranty process running smoothly.

If you are organized, accountable, and ready to contribute to a high-performing Service Department, we want to hear from you!

Apply today and become part of the Springfield Ford team!

Springfield Ford is an equal opportunity employer.

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