Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 38 minutes ago

Customer Onboarding Specialist

Stallion Infrastructure Services48 open roles

Where
Houston, TX, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Onboarding SpecialistStallion Infrastructure Services · Houston, TX, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Stallion Infrastructure Services's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Stallion Infrastructure Services postings stay open a median of 12 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: first seen 38 minutes ago

Stallion Infrastructure Services median: 12 days open

The posting

Stallion is seeking a Customer Onboarding Specialist to join our team. The Customer Onboarding Specialist is responsible for the onboarding of new customers and special projects for existing customers. In this role, you will support the sales team in transitioning prospective clients into new customers. The Customer Onboarding Specialist will be a customer-facing liaison to ensure a positive onboarding experience. This role will evaluate new customer needs and utilize Stallion resources to resolve customer requests as part of the onboarding process.

Role Priorities / Responsibilities (to include, but not limited to):

  • Partner with the sales team to understand customer needs and provide support during the pre-sale process.
  • Identify upcoming projects using online databases and communicate information to appropriate sales managers and sales representatives.
  • Assist sales team by creating product specific sales presentations and identifying cross-selling opportunities.
  • Develop presentations and assist in identifying potential roadblocks for onboarding opportunities and work with internal teams to identify solutions
  • Guide new customers through the onboarding process, ensuring a smooth transition and quick adoption of our products/services
  • Create accounts within Stallion’s platforms for the new customer, ensuring proper documentation and accurate customer data
  • Educate customers on the features and benefits of our products/services
  • Create and deliver individualized training sessions to enhance customer knowledge and proficiency
  • Provide ongoing training and support to customers, addressing any questions or concerns they may have
  • Develop training materials, user guides, and tutorials to facilitate customer learning and self-sufficiency
  • Build a relationship with new customers, acting as their primary point of contact for questions or problems that arise throughout the customer lifecycle.
  • Gather customer feedback and insights to drive continuous improvement of our products/ services and customer success strategies
  • Collaborate with internal teams to address customer issues, identify areas for improvement, and implement enhancements.
  • Monitor customer engagement and usage patterns to identify potential at-risk customers
  • Develop and implement strategies to improve customer retention and loyalty
  • Analyze lost opportunities/cancelled accounts to identify recurring issues and develop improved solutions
  • Assist operations team with special projects for new and existing customers

Essential Knowledge, Skills and Abilities:

  • Must have strong interpersonal, verbal, and written communication skills with the ability to communicate effectively and collaboratively across internal and external organizations
  • Ability to adapt to new technologies, learn quickly, and shift priorities in an ever-changing and fast-paced environment
  • Strong customer service skills with the ability to identify obstacles and address demands
  • Ability to maintain professionalism, composure, credibility, and enthusiasm and positively influence others
  • Ability to describe technical topics to non-technical audiences
  • Ability to take initiative and work independently
  • Proficient with Microsoft Office tools and applications
  • Proficient with Salesforce

Education or Experience:

  • Associate or Bachelor’s degree preferred
  • At least 3 years of experience in customer service preferred
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Stallion Infrastructure Services's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Stallion Infrastructure Services's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Stallion Infrastructure Services's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.