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Open nowPosted today

Network Engineer

STARHUB LTD.

Pay
SGD 5,000 – SGD 7,000 a month
Where
Central, Singapore
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Your applicationOpen nowNetwork EngineerSTARHUB LTD. · Central, Singapore
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The clock on this job

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11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted today

The posting

Job Description

This role will be based at client site. Network Engineer is responsible for supporting and maintaining mission-critical Wireless network infrastructure. The role involves troubleshooting, maintenance, incident response, preventive maintenance, implementation activities, vendor coordination, and support for large-scale wireless environments operating in a 24/7 environment.

Job Responsibilities

  • Support day-to-day operations of wireless infrastructure including Cisco Wireless solutions, Aruba solutions, switches, firewalls, captive portals, and authentication systems.
  • Perform troubleshooting for Wireless connectivity issues, DNS, DHCP, captive portal access, OTP login issues, VLAN routing, authentication failures, and internet access problems.
  • Manage service technical escalations and support major incident troubleshooting during service disruptions.
  • Support preventive maintenance, firmware upgrades, patching, and technology refresh activities for wireless and network infrastructure.
  • Support WLC upgrade activities including Access Point image updates, failover testing, rollback planning, and validation activities.
  • Work closely with vendor TAC such as Cisco TAC and Aruba TAC for issue analysis and problem resolution.
  • Perform root cause analysis (RCA) and prepare incident reports, technical findings, and preventive recommendations.
  • Support implementation activities including Access Point deployment, switch replacement, firewall migration, SSL certificate updates, and network migrations.
  • Coordinate with stakeholders, vendors, contractors, and facility management teams during maintenance and implementation activities.
  • Support testing activities such as congestion testing, failover testing, WiFi roaming optimization, and POE/network validation.
  • Monitor infrastructure health using tools such as Catalyst Center, AirWave, SevOne, LogicMonitor, NetAlly.
  • Fluent in ITSM Incident, Change Management, Service Request platforms such as ServiceNow.
  • Maintain technical documentation including install plans, diagrams, inventory records, validation evidence, and maintenance reports.
  • Support after-office-hour maintenance windows, standby support, and emergency troubleshooting activities.
  • Ensure compliance with operational governance, safety requirements, and change management procedures.

Qualifications

  • Diploma or Degree in Information Technology, Computer Engineering, Network Engineering, or related field.
  • Minimum 3–5 years of hands-on experience in network and wireless infrastructure support.

Strong knowledge of:

  • Cisco Wireless LAN Controllers (WLC)
  • Aruba Wireless solutions
  • Switching and routing technologies
  • Firewalls and network security concepts
  • DNS, DHCP, VLANs, and authentication systems

Experience with monitoring and management tools such as:

  • Cisco Catalyst Center
  • AirWave
  • SevOne
  • ServiceNow
  • Familiarity with incident management, RCA preparation, and maintenance support processes.
  • Experience supporting enterprise or mission-critical environments is an advantage.
  • Good troubleshooting, communication, and stakeholder coordination skills.
  • Ability to work independently and support after-hours maintenance activities when required.

Preferred Certifications

  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • Aruba Certified Mobility Associate/Professional
  • ITIL Foundation Certification

Work Arrangement

  • Onsite support role
  • May require standby support, shift work, and after-office-hour maintenance activities depending on operational requirements.

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