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Open nowFirst seen 13 hours ago

Express Service Advisor

starlingchevrolet-orlando13 open roles

Where
Orlando, FL
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Your applicationOpen nowExpress Service Advisorstarlingchevrolet-orlando · Orlando, FL

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on starlingchevrolet-orlando's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: first seen 13 hours ago

The posting

Description of the role:

The Express Service Advisor at Starling Chevrolet in Orlando, FL will be responsible for providing exceptional customer service and assistance in scheduling maintenance and repair services. This role requires a strong understanding of automotive services and excellent communication skills to handle customer inquiries and complaints effectively.

Responsibilities:

  • Assist customers in scheduling express service appointments
  • Communicate service recommendations and pricing to customers
  • Provide accurate and timely information to customers regarding service status
  • Handle customer complaints and inquiries in a professional manner
  • Maintain a clean and organized service advisory area
  • Describe all work performed and related charges billed
  • Keep abreast of new products, features, accessories and attend product training as required
  • Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties, as assigned.

Requirements:

  • Prior experience in customer service or automotive industry preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Detail-oriented and organized
  • Ability to pass a background check and drug screen
  • Have or able to obtain a Florida driver's license within 30 days of hire

Benefits:

  • Competitive compensation package
  • Opportunities for career advancement
  • Health and dental insurance
  • 401k retirement plan

About the Company:

Starling Chevrolet is a trusted automotive dealership in the Orlando, FL area, committed to providing top-notch service and quality vehicles to our customers. Our team is dedicated to creating a positive and enjoyable experience for all who visit our dealership. Join us and be a part of our growing success.

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